Windows XP won't shut down ?

[xtraham]

just started, no new programs, no changes to PC,
click start,
turn computer off,
turn off,
computer will go through the process of shutting down but stops at the "windows is shutting down" screen
I have to manually turn the computer off..

 

[Bondo]

Re: Windows XP won't shut down ?

Hold the "Ctrl" button,+ the "Alt" buttons down,...
Then hit the "Delete" button,.....
That should bring up the Windows Task Manager,....
Look,+ See what's still running, or turn it Off from there......

 

[xtraham]

Re: Windows XP won't shut down ?

bond-o
I tried that, and there is nothing in the box.........
how do you turn off from there ?

 

[Bondo]

Re: Windows XP won't shut down ?

On the top of the dialoge box, above the tabs,....

Mine says, "File", "Options", "View", "Windows", "Shutdown", "Help".........

When you click on Shutdown, there's the Options available......

I can't believe Somebody who actually Knows what they're doing hasn't answered this thread since 7:am this morning..........
'ell,...... I'm a Mechanic,...... Not a Geek.......d

 

[LubeDude]

Re: Windows XP won't shut down ?

Try the old "Unplug it, let it set abit and then reboot" Trick. Might fix it`s self. I`ve had it work!

 

[i386]

Re: Windows XP won't shut down ?

Hit ctrl-alt-del and look at processes (not applications) tab to see what's still running. Windows can't shutdown until all your processes do.

 

[xtraham]

Re: Windows XP won't shut down ?

tried shutting down from task manager, still locks at windows is shutting down, tried re-start from task manager, same...........
under processes everything under cpu is 00 but system idle process, that jumps from 98 to 99
explorer.exe 00 to 01
taskmgr.exe 00 to 01
processes 42
cpu usage 0 to 8%

 

[BOBPELL]

Re: Windows XP won't shut down ?

Hit "start", select "all programs" go to "accessories" then open the "system tool" folder. Click on "system restore",
select "restore my computer to an earlier time", choose the day before the problem began. This will reset all system settings to that earlier date.
Problem will most likely disappear.
Good luck!

 

[Plainsman]

Re: Windows XP won't shut down ?

You can try Start>run and type msconfig once the window opens go to startup tab and click on deselect all, reboot and see if that helps.

 

[xtraham]

Re: Windows XP won't shut down ?

for some reason I can't restore to an earlier date, looks like some office updates that wont install, also tried the msconfig, same results, looks like it might be time to wipe clean and install xp pro

 

[Gary H NC]

Re: Windows XP won't shut down ?

I had the same thing happen to my old pc,Thats what i ended up doing. Re-format and re-install operating system. That stinks but it will most likely fix it.

 

[Plainsman]

Re: Windows XP won't shut down ?

What do mean an office update that won't install? Are you getting an error or what?

Have you tried this?
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

 

[Tail_Gunner]

Re: Windows XP won't shut down ?

Sound's like a file system is corrupt, click start, hit run, type chkdsk and run. Let's see if will correct itself.........

 

[xtraham]

Re: Windows XP won't shut down ?

found it......
it was aol security eddition, it auto updates and I guess this pc didn't like it........
un installed aol and it now shuts down.......
still don't know why ms office wont update ?
eric...... when windows tries to update ms office, it goes through the normal routine, then the window pops up and says they failed.....?
I have installed agv and will find an aol download without free security......
thanks guy's I will try the link to see if I can fix ms office updates

 

[Plainsman]

Re: Windows XP won't shut down ?

So you go out to MS and run the update from there? What version of office is it?

 

[xtraham]

Re: Windows XP won't shut down ?

office 2003,
the same results form ms update web site

 

[xtraham]

Re: Windows XP won't shut down ?

and have been using the free "high tech" mcafee from aol for years
just scaned with agv and it found 7 trojans.......
so aol users better beware, thier free virus scan and spyware is worthless to a degree
6 entries was trojan restarter

 

[xtraham]

Re: Windows XP won't shut down ?

here is the message I get when trying to update windows

"The folling updates failed to install"
Update for Office 2003 (KB907417) Failed!
Office 2003 Service Pack 2 Failed!
Update for Outlook 2003 Junk Email Filter (KB925534) Failed!

 

[Plainsman]

Re: Windows XP won't shut down ?

Did you upgrade office or is it a fresh install?

I'd look on the c drive for a folder at the top that starts with numbers, if there delete it. also delete everything in c:\windows\temp and try the update again.

 

[technostingray]

Re: Windows XP won't shut down ?

No, no no. It is all those fancy emoticons.