Standard horizon CP1000c condensation problem

[stefilippelli]

I m the equipment officer of a small dive club in Dublin Ireland. we bought a Standard Horizon CP1000C.the unit has been a problem very soon after being installed. a lot of condensation appears behind the screen and stays there. viewing the display becomes difficult to impossible. the unit was sent back to the dealer who sent it back to Standard horizon. re-launched the boat last week-end after refitting the unit SAME PROBLEM.!!!! At £1,600.00 for the unit we expected better!!
contacted dealer who tells me this is common on large displays. we had a lowrance unit on the previous boat never had a problem with it.
can anyone tell me it similar problems have occurred on a Standard Horizon CP1000C to others or is it that our unit is faulty and should be replaced?
in advance thank you

 

[tommays]

Re: Standard horizon CP1000c condensation problem

I can only tell you there supposed to sealed and inert gas filed just like a good house window


Tommays

 

[reelfishin]

Re: Standard horizon CP1000c condensation problem

I would say contact them yourself about the problem, I have many Standard Horizon items and never a problem.
Here's a link to their site and info:
http://www.standardhorizon.com/?cmd=ContactUs&DivisionID=3

 

[mailman2]

Re: Standard horizon CP1000c condensation problem

I had the same problem with the CP 150 B&W. I sent it back to them 3 times for condensaton, they 1st put those silicone gel packs in the back, didn't work, then they drilled a couple of holes in the back case, that didn't work. They admitted they could not fix it, so they gave me a brand new color unit, no charge. Good customer service