Need help with neighbors laptop

BWR1953

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Re: Need help with neighbors laptop

The neighbor kid found an XP disk. I'm formatting now... stay tuned! LOL! :D
 

BWR1953

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Re: Need help with neighbors laptop

Got XP up and running on his machine now. The ethernet card drivers aren't installed though, so I can't get on the 'net. Can play solitaire! :D

Will have to buy a USB flash drive or something in order to download the drivers. I suppose. LOL
 

i386

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Re: Need help with neighbors laptop

Got XP up and running on his machine now. The ethernet card drivers aren't installed though, so I can't get on the 'net. Can play solitaire! :D

Will have to buy a USB flash drive or something in order to download the drivers. I suppose. LOL

Here's why you want those factory discs... (IOW, here's all the problems you're likely to run into now)

You won't run into any issues with Windows Updates in the future because M$ thinks you have a pirated copy of Windows.

All your drivers will work.

If the laptop is equipped with a DVD player or CD/DVD burner, the software for that will be there.

Those little extra buttons on the keyboard will work.

If equipped, the buttons to turn the wireless/bluetooth on/off will work.

The little on screen doodads when you adjust the volume will work.

Your touchpad will work right.

If that laptop has the acer power management stuff, it'll be in there.

The backup utility is in there. If that's done properly. The problem you had eariler could be fixed in only a few mins.
 

dolluper

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Jul 19, 2004
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Re: Need help with neighbors laptop

Hummm back to XP....flash drives are real cheap 10 to 20 bones for what you need 2gig's is about 10 bones but on sale you could get 4 gig's about the same price.....all you needed was about 200mb's but your past that with XP now.....you didn't hear it here but you can google XP genuine maker...ifin you have update issues and from what I've seen is viruis scanners have to be off for that kind of hack to work
 

BWR1953

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Jan 23, 2009
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Re: Need help with neighbors laptop

Here's why you want those factory discs... (IOW, here's all the problems you're likely to run into now)

You won't run into any issues with Windows Updates in the future because M$ thinks you have a pirated copy of Windows.

All your drivers will work.

If the laptop is equipped with a DVD player or CD/DVD burner, the software for that will be there.

Those little extra buttons on the keyboard will work.

If equipped, the buttons to turn the wireless/bluetooth on/off will work.

The little on screen doodads when you adjust the volume will work.

Your touchpad will work right.

If that laptop has the acer power management stuff, it'll be in there.

The backup utility is in there. If that's done properly. The problem you had eariler could be fixed in only a few mins.


Well DUH. That's blatantly obvious to even the most casual observer.

I said in my original post that I'm a super-user but not a DOS expert. You did READ post #1 above, right?

I've built my own machines from scratch, picked out motherboards, chipsets, memory, drives, etc. from the GET-GO. I've done programming... but it was LONG ago and in hexadecimal. I was a space systems engineer for NASA, DoD and commercial satellite companies for 20 years. As a Mission Controller at Jet Propulsion Laboratory, I gave GO for launch on a $3.4 billion spacecraft put into orbit around Jupiter. Later, I transitioned to the telco I/T world as a project manager and QA manager.

Getting everything working right when you HAVE a disk is EASY. It's when you DON'T have the disk that the specialized DOS workaround skills are needed.

The owner of the machine is a 17 y.o. kid with little to no computer experience, but he's highly skilled around the farm. He welded together my outboard engine stand quickly and effectively. He's had the computer for nearly a year now and it hasn't been working. He got it from his teenage sister who lives out of state and she had it for several years before giving it to him. SHE lost the original VISTA disks somewhere along the way. The kid managed to scrounge up XP disks yesterday and I got his machine running.

I had HOPED to be able to get some DOS advice on how to get his VISTA operating system back up and running without using a bulldozer to reformat his hard drive and lose everything he already had. Getting that advice turned out to be more difficult than I'd hoped.

Doodads my hairy butt.

Don't be condescending to strangers.
 

BWR1953

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Re: Need help with neighbors laptop

Hummm back to XP....flash drives are real cheap 10 to 20 bones for what you need 2gig's is about 10 bones but on sale you could get 4 gig's about the same price.....all you needed was about 200mb's but your past that with XP now.....you didn't hear it here but you can google XP genuine maker...ifin you have update issues and from what I've seen is viruis scanners have to be off for that kind of hack to work

Thanks for the info. I'll pick up a flash drive at Wal Mart today. I got all the drivers downloaded onto my machine, so I just need to get them moved over and set up on his laptop.
 

dolluper

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Re: Need help with neighbors laptop

It's too bad because with the boot disc you could've got the vista back ....to get it back now would take some real fancy software but not worth it ...to much time involved
 

BWR1953

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Re: Need help with neighbors laptop

It's too bad because with the boot disc you could've got the vista back ....to get it back now would take some real fancy software but not worth it ...to much time involved

Yep, the coulda/shoulda/woulda stuff is nice. But, I had to play the hand I was dealt and young Steven will be thrilled just to get his machine back in working order. Can't wait to see the smile on his face. He's a great kid.
 

i386

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Re: Need help with neighbors laptop

I said in my original post that I'm a super-user but not a DOS expert. You did READ post #1 above, right?

Yup. That makes you a prime candidate for fixing it with the factory software rather than hacking around in "DOS".

You didn't just want it fixed. You wanted it fixed in DOS. You wanted it fixed YOUR way. Well I have never launched a spaceship, but I have learned a few things in my years or supporting/managing computer systems and users. When someone wants something fixed AND tells you how they want it fixed it throws up a red flag for me. That can send you down the wrong track quickly. Presenting the problem and how they want it fixed also prevents me from exceeding their expectation.

Sorry if you think my tone is condescending. I was offering a solution that did not require a high degree of technical skill. I was offering a solution that would return the laptop to its full functionality, not a quick and dirty fix. Furthermore, my solution provided a means to avoid this problem in the future.

You can get free help here, but you may not always get it the way you want it.
 

BWR1953

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Jan 23, 2009
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Re: Need help with neighbors laptop

Bought a thumb drive after lunch and got it all done and delivered this evening. Ya'll should have seen the big ol' grin on young Steven's face! It was like a kid at Christmas. Heh heh.

He told me that he was amazed that it was running again. I just told him that it was my pleasure to help him out. Good kid.

Thanks for the help everybody!
 
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