can you believe my boat has been in the repair shop over 45 days now?

[quantumman29]

I gave up on trying to remove and replace the power trim/tilt motor from my 1998 mercury efi 150 ob. I dropped the boat off at some je#*Koff<br />repair place near my home where i recently moved to in florida.....<br />I rarely ever hear from this guy unless i call him,and luckily he answers the phone which is rare,the place is 30 miles away,and to make a long story short and save myself from gettin even more p-oed, heres the story:<br /><br />when i dropped the boat off,it needed a new power trim motor,the motor would go up and down if i struck it with a hammer,but it worked!<br />now this friggen idiot is telling me that he installed the new motor,now the motor slowly falls when it is trimmed all the way up,it didnt do that when i dropped it off!!!!!!!<br />he claims to have taken the whole hydraulic unit apart to see if there are gaskets or seals which need to be replaced,i told him to do it,now he says he dont see anything wrong and he cant fix the effing problem,i told him to put the stuff back together and im comming for my friggen boat,<br /><br />its been over 45 days already!!!!!!he charged me 500$ to replace the power trim motor,im cool with that,what can possibly be wrong with the unit now ? he claims it slowly falls when it is in the upward position,did he bleed the unit right?<br />did he fill the oil tank while in the up position? what do i have to look forward to now and how much more $$$$ do i need to spend?<br />can i fix the problem myself by bleeding the system or refilling the oil ? THIS SUX!!!!<br /><br /> MIKE

 

[Johnfromflorida]

Re: can you believe my boat has been in the repair shop over 45 days now?

I would ask to see your old pump and also want it back from him. I would tell him that this is not aceptable that you are not going to settle for a DEFECTIVE new pump. I would want him to remove the new DEFECTIVE pump return it for a NEW pump. I would then either have him install the new pump or do the install yourself. If I were you I would purchase a manual and do it myself, or take it to a reputable marine mechanic. You may want to go to the Florida Sportsman Forum and post an inquiry about where to find a good mechanic in your area. Why in the hell would he take a new pump apart and not just exchange it? The guy sounds shady!

 

[KCLOST]

Re: can you believe my boat has been in the repair shop over 45 days now?

You've got a bad seal somewhere.....<br /><br />Do a search on this topic, you will get several ideas... I'm not very familiar with all of its components...

 

[quantumman29]

Re: can you believe my boat has been in the repair shop over 45 days now?

im really beginning to wonder why in hell its taken this guy 45 days to even repair this , and every time i talk to him on the phone he gives me a little glimmer of hope,but now im thinking that theres a chance he may have stripped my engine down and replaced the parts with **** parts,my engine only has about 12 hours use on it.<br />i think if i pick the boat up soon im gonna drop it off at bass pro shops in orlando,its only 30 miles away.they are a nitro dealer,thats what the boat is,peoblem is,im going to haffta spend more $$$ at a huge repair joint rather then a small guy like i did with this guy,<br />unless i can buy a used hydraulic unit,ill see,let me get my friggen boat back....<br /> mike

 

[stant1man]

Re: can you believe my boat has been in the repair shop over 45 days now?

I feel for you Mike. Let me get this right....<br /><br />You put your boat in to have the tilt and trim motor replaced with a new one. The mecainiac then replaced the pump with a faulty one, or at least one with a naf seal.<br /><br />Tell me you have not paid this man.... He has still not done the job you are paying him to do. The mear suggestion that you may need to pay for anything until the job he agreed to do, is completed is wrong!<br /><br />Get your old pump back and if your worried about your mota being tampered with, make sure you give it a good check over before you take it away.<br /><br />Just my 2c<br /><br />Stan

 

[Kenny Bush]

Re: can you believe my boat has been in the repair shop over 45 days now?

Sounds like he is using a last generation motor. I have made that mistake once. It will work but it is real slow, and it overheats the wiring/solenoids. I think the older trim motors have different ground systems.

 

[quantumman29]

Re: can you believe my boat has been in the repair shop over 45 days now?

okay,<br />i havent paid this guy anyhting yet,<br />a few of you guys are refering to the trim/tilt motor as a "pump", is it a pump or is it a motor?<br />when i dropped the boat off for this guy to repair it,the only thing that was wrong with the boat was the power trim/tilt motor was not working,it would work if i banged on it with a hammer then it would itermittingly work and then stop until i banged it again,but the motor would stay up or half way up and not fall on its own.<br />now the guy is claiming after he replaced the trim/tilt motor,the engine is going up and down but it slowly falls down when in the up position.<br /><br />he claims to have taken the hydraulic unit apart and could not find a reason for the engine not stayin up,he also claims it would cost me 975$ for a new hydraulic system to be installed.<br /><br />he already is charging me 250$ for the new trim motor,250$ for installation,im ok with that,im just p-oed about the fact that the friggen motor will not stay up now when trimmed up,perhaps its the wrong motor? or maybe he didnt bleed the system right? or maybe he didnt fill the oil the right way? i have no idea,as of today i called this guys shop 7 times and got no answer,we are going on 47 days now!!!!!<br /><br /> mike

 

[quantumman29]

Re: can you believe my boat has been in the repair shop over 45 days now?

48 days now, i called all day again,no answer...<br />this may be approaching time to call the law.<br /><br /> im pissed!<br /> mike

 

[quantumman29]

Re: can you believe my boat has been in the repair shop over 45 days now?

<br />im so upset.....<br />i guess things could be worse...<br />thanx for the support and help folks...<br /> mike

 

[rodbolt]

Re: can you believe my boat has been in the repair shop over 45 days now?

hello<br /> some of those units had the pump and motor as an assy. you have to remove all of it to change the motor. sounds like he missplaced an oring or allowed dirt to enter the system. also could be the manual relese valve and orings. sometimes if you move the valve the orings wont seal again. dont know why just know it happens.<br /> arco sells replacement motor/pump assys for about 450 or so. just have to be anal about keeping sand and dust out of the unit when changing them.<br /> sounds like its time for a tech with the proper training and pressure gauges to have a look.

 

[stant1man]

Re: can you believe my boat has been in the repair shop over 45 days now?

Mike, why are you OK with paying this man when he hasn't fixed it. He has just replaced the problem you had in the first place with in my opinion, an even bigger one....<br /><br />If he is not competent enough to sort these things out then he should not be in the business....

 

[DHPMARINE]

Re: can you believe my boat has been in the repair shop over 45 days now?

I'm not saying you didn't have the leak down problem before the work,but how do you know if the motor was inop?Maybe what he sees is a very slow leak down you never noticed?<br />I've replaced many motors and not seen a leak down problem because of it.But have found it caused by unrelated hydraulic problems.<br />At any rate,sit down with the guy,talk until you speak the same language (understand the terms you use,he uses).And work it out.<br /><br />DHP

 

[quantumman29]

Re: can you believe my boat has been in the repair shop over 45 days now?

i still havent heard from this guy for over a week now since the last time i spoke to him, god knows what he is doing with my boat, its going on more then 50 some odd days now,i cant get ahold of him,i call all friggen day,im busting my *** working,and hes not around when im finished working,maybe i should call cops?<br />im not about to pay this guy a damn thing,as far as im concerned he rented my bass boat for 2 months!!!!!!!<br />im not even driving down to his shop because its so far away,at least i'd like to talk to the guy before i go down there......<br />now the jer*koff probably wont give me my boat back if i dont give him money,so im screwed in all directions!!!!<br /><br />THE BOAT DR. OVEIDO FLORIDA...<br />has anyone ever heard of this guy?<br /><br /> thanx,<br /> mike

 

[arboatdr]

Re: can you believe my boat has been in the repair shop over 45 days now?

On occasion every shop will run into a problem like yours. A headache boat that seems to be impossible to fix. I'm not saying you have an unusual problem or anything to that effect. Once in a while a simple problem turns into a nightmare for the tech. What he does when that happens is generally what seperates the good shops from the bad shops. A good shop will take the hit and spend the time and money to fix the problem while absorbing a lot of the cost in labor. They will also keep the customer informed of their progress. The poor shops will put the boat in the back of the yard hoping it will go away or fix itself. Good shops would rather take the hit in labor than lose a customer along with the 20 or so friends he tells his story to. If you have truely lost all hope of him fixing your boat you probably need to pick it up, pay his bill and take it to a reputable shop with qualified techs. Advise them of what you have had done and be sure to let them know exactly what they find. Was the problem caused by the first tech or just another problem that happend to occur in his yard. If he caused the problem due to neglect then you can seek legal compensation. Just remember the burden of proof is yours and you may lose causing you more money. It may be time to bit the bullett and absorb the loss. Just my opinion. DH

 

[flips]

Re: can you believe my boat has been in the repair shop over 45 days now?

Get down there and pick up your boat if this guy<br />still exists. If he doesnt answer phone for a week i would be concerned. Go and get your boat now most likely he as your number recored and wont answer as he as no answers!<br />go there and sort it out.

 

[jimalsk]

Re: can you believe my boat has been in the repair shop over 45 days now?

Go down there. Stop at the their local cop shop have one of them go with you and get your boat. After that file a complaint with the B.B.B.

 

[DHPMARINE]

Re: can you believe my boat has been in the repair shop over 45 days now?

arboatdr,<br />Thanks for the post,as it explains the 'headache' boat.I had 1 this season and even Merc Tech Service couldn't help.Replaced everything ignition wise on a 35 HP.Still only spark on one cylinder.<br /><br />But I did keep the customer updated.Finally he opted to purchase a flywheel ($430).That did the trick.I just feel bad we tied the boat up all season.<br /><br />DHP

 

[snappernz]

Re: can you believe my boat has been in the repair shop over 45 days now?

so what was the outcome

 

[PierBridge]

Re: can you believe my boat has been in the repair shop over 45 days now?

BUMP!~

 

[achris]

Re: can you believe my boat has been in the repair shop over 45 days now?

I haven't read ALL the posts so sorry if I repeat something.<br /><br />The motor and pump are one unit, and only replacable as that.<br /><br />Here's what I'd do. Get all the old stuff back. Tell him he can keep all the new stuff, you don't want it. (pay him $100 for his labour, nothing more!!) Then take the motor/pump out and take it to an auto-electrician. It sounds like the motor has a bad contact or a loose wire somewhere. Shouldn't cost more that about $200 to fix, tops. Then you'll have your original gear AND it'll be working.........<br /><br />Chris...............