A shout out to Wesco Trailers

bmac417

Seaman Apprentice
Joined
Jun 17, 2008
Messages
36
Well I inherited at 93 Bayliner classic from my grandfather 2 years ago...the good news is he bought a new Wesco Trailer (HQed in SC) for it before he gave it to me. My brother took it out the other day and when he came back I noticed the left tail light was not working. So I figured loose wire and started looking for it....only to find out that the lamp was full of water. The lamp is one of those LED types that are sealed, so all you can do is replace the whole unit (at 44 bucks). So on a whim...I emailed Wesco and told them the problem....they stated that they normaly only warrenty parts for a year, but would gladly take care of me anyway (I found some post on other sites that these lights had been a problem). So I have a new tail light enroute..no charge all they asked was for me to mail the old one back...and they are even paying for that!!!! NOW THAT'S CUSTOMER SERVICE!!!! GREAT JOB WESCO!!!!
 

Rocky_Road

Lieutenant Commander
Joined
Oct 8, 2008
Messages
1,798
Re: A shout out to Wesco Trailers

I'm a sucker, for happy endings! :)
 
Top