Irv964
Petty Officer 1st Class
- Joined
- May 3, 2008
- Messages
- 315
In this older post http://forums.iboats.com/showthread.php?t=260485 you will see that I have had 2 cracked dashes, 1st one was fixed under warranty 2 yrs ago, no questions asked. This second one I was told would not be covered because there is only a 1 yr warranty on interior parts like dashes?
After talking with my dealer he said he would fight on my behalf because it was clearly a manufacturering defect, Lowe said they would cover it but my dealer was not sure if the labor was going to be covered? He said he wouldn't know until he received the dash and paper work to see if labor was covered?
He said if it wasn't it would be approx $200 to fix it?
What is your take on this? Do you think Lowe should cover the labor as well? Do most boat companies normally cover the labor or just the parts? Should I contact Lowe themselves and find out what they say rather than just what my dealer says? Thanks in advance............Irv964
After talking with my dealer he said he would fight on my behalf because it was clearly a manufacturering defect, Lowe said they would cover it but my dealer was not sure if the labor was going to be covered? He said he wouldn't know until he received the dash and paper work to see if labor was covered?
He said if it wasn't it would be approx $200 to fix it?
What is your take on this? Do you think Lowe should cover the labor as well? Do most boat companies normally cover the labor or just the parts? Should I contact Lowe themselves and find out what they say rather than just what my dealer says? Thanks in advance............Irv964