Experience With Lowrance Warranty Service?

[TheChad]

Hey All,


I have a 26c HD Fish Finder/GPS Unit that I purchased last year at the end of the fishing season.

I have never been on the water with it, but have spend a few hours playing with it in the garage.

When I was preping the boat for this season, and installed my Fuel Flow Sensor, I turned on the unit to setup the Fuel Flow Sensor, and Found that the sound was very faint even though the volume was all the way up.

If I tap on the case, the sound will come back to full volume, but only for a minute, then it goes back to being very faint.

I know this would be covered under warrentee, but I have sanded down the top of the heat sink at a 45 degree angle to clear my windshield.

Will Lowrance consider this as voiding the warrentee? I know the heat sink is just for cooling the HDD that is mounted to the back of it, and I know that having sanded down the heat sink will not have affected the unit, but will Lowrance use it as an excuse not to cover my product?

Thanks for your input...

-TheChad

 

[tommays]

Re: Experience With Lowrance Warranty Service?

Only lowrance can tell you but i would not think its in your favor as i am sure they felt the full size was needed

It is a slow time of year right now when things get hoping in the spring they get realy backed up so just call and see what they say about giveing you and RMA

I find the beeps drive me crazy and turned them ALL off

Tommays

 

[TheChad]

Re: Experience With Lowrance Warranty Service?

Only lowrance can tell you but i would not think its in your favor as i am sure they felt the full size was needed

It is a slow time of year right now when things get hoping in the spring they get realy backed up so just call and see what they say about giveing you and RMA

I find the beeps drive me crazy and turned them ALL off

Tommays

I agree about the beeps every time you touch a button. But I would like to have the sound working for alarms.

The 2007 Model, I think its a 28c HD? Has a bigger HDD, and a smaller heat sink!

Really the heat sink is only needed if the unit is flush mounted in the helm with no air flow. In an open helm it doesn't even need a heat sink...

-TheChad

 

[Boatist]

Re: Experience With Lowrance Warranty Service?

I belive the heat sync is needed. The transducer is 1000 Watts RMS or 8000 Watts PeP. Circuits that control that kind of power will get hot and need cooling. Winter will be fine but at a 105 degrees in the summer and unit in the sun needs all the cooling it can get.

Second I would not wait to contact Lowrance as when a product is no longer in production lowrance will often tell you it can no longer be repaired. If it is under warranty then they will give you the option to upgrade to the current model for a price.

I also want the shallow water ararm to work all the time to warn me if I enter shallow water. I turn it off when at the helm and approching the launch ramp.

 

[TheChad]

Re: Experience With Lowrance Warranty Service?

The Heat sink is only for the HDD.

The Hdd Is screwed to the back of the heat sink. The Heat sink is not touching anything else.

Also the New model has a smaller heat sink, and bigger HDD, so that shows lowrance realized that the huge heat sink was a little overboard.

But It's not like I cut it off all the way, Just sanded a 45 degree angle in the top to clear the glass windshield.

In any case, I need to call them I guess. I tried E-Mailing them, but never got a responce.

I suppose of lowrance wont cover it, then I can just take it apart and fix or replace the speaker my self. I'm guessing it's either a loose connection, or a bad speaker, But since you can tap on the case and the volume comes back, that leans me more toward loose connection.

-TheChad

 

[Boatist]

Re: Experience With Lowrance Warranty Service?

If you fix it yourself understand that the units are filled with nigtrogen gas to prevent the unit from fogging up from moisture on the inside. You can buy the gas and try to refill when done.

 

[TheChad]

Re: Experience With Lowrance Warranty Service?

If you fix it yourself understand that the units are filled with nigtrogen gas to prevent the unit from fogging up from moisture on the inside. You can buy the gas and try to refill when done.

How would you refill it? I don't even see how the factory could have done it!? There's not a fill nozel or anything?

Thanks,

-TheChad

 

[Boatist]

Re: Experience With Lowrance Warranty Service?

Chad I am not sure as I have never had a problem with my 1981 unit. I would think there would be a screw you can leave out or something like that to fill it thru.

By the way what did Lowrance say when you contacted them. Also how well do you like your unit so far.