Glastron customer service contact information?

cptnmcluvin

Seaman
Joined
Jul 29, 2010
Messages
72
I'm having some problems with my 2011 GT205. The boat is currently sitting at the dealer where I bought it new. It's been there for over a week and no one has even looked at it. I've tried contacting Glastron customer service via their website submission form but no one has replied.

Does anyone have phone numbers or email addresses of customer service at Glastron?

Also, I sent my broken speedometer to Faria over a week ago. They can't seem to tell if they've received it or sent a replacement unit.

The whole situation is dissapointing.

Thanks for the help!

JTC

:grumpy:
 

emilsr

Senior Chief Petty Officer
Joined
Dec 16, 2010
Messages
774
Re: Glastron customer service contact information?

Your dealer may be having difficulty getting any resolution (if it's a warranty issue). Glastron was owned by Genmar when they went bankrupt. I don't know what their current status is.
 

cptnmcluvin

Seaman
Joined
Jul 29, 2010
Messages
72
Re: Glastron customer service contact information?

Glastron was bought by Platinum holding group along with Fourwinns and Wellcraft. They share a factory in Cadillac Michigan. Mine is a 2011 so it's a Platinum boat built in Cadillac Michigan.
 
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