Honda outboard warranty

gss036

Commander
Joined
Jan 18, 2003
Messages
2,914
I had a very interesting conversation with a Honda rep in Georgia at Honda USA headquarters. I called asking about a warranty card on my new 225 Honda outboard. He checked, yes it was registered and under warranty, I ask about a card to take with me in the event I went over to Vancouver Island, Canada and had a problem, how would I show it was under warranty. His reply was most interesting and so was our conversation, but after about 15 minutes back and forth, the short and long of the matter is that Honda warranty does not exists in Canada unless it was purchased in Canada. He went on about different EPA, etc. Finally I thanked hi mfor his time told I felt like was talking in/to the winds. He final;ly said like it or not that is the way it is. Was I shocker or what. Just hope and pray I never have an issue and can't make it back to the USA get get warranty work done.
 

marquette

Petty Officer 1st Class
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Apr 18, 2006
Messages
372
Re: Honda outboard warranty

brings up the question "do any of the manufacturers have cross border warranty or is honda unique"
 

tashasdaddy

Honorary Moderator Emeritus
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Nov 11, 2005
Messages
51,019
Re: Honda outboard warranty

there warrantys are written for laws where they are selling. does not have to cross borders.
 

Bob_VT

Moderator & Unofficial iBoats Historian
Staff member
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May 19, 2001
Messages
26,064
Re: Honda outboard warranty

I had not thought about that but it is the same with cars. When I worked for Toyota they would not cross the boarder with warranty work.
 

gss036

Commander
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Jan 18, 2003
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Re: Honda outboard warranty

Yamaha does cross border warranty. I just bought a new Yamaha last month and it is covered. I had called Honda asking for a warranty car, which they do not issue as I was told by the selling dealer. My Yamaha warranty card arrived in about 3 weeks after the purchase.
 

TOHATSU GURU

Admiral
Joined
Jul 22, 2004
Messages
6,164
Re: Honda outboard warranty

Tohatsu/Nissan is a North American warranty. Mercury is like Honda's and is only valid in one or the other...Yamaha must have changed as it used to be only valid in one or the other too.
 

marquette

Petty Officer 1st Class
Joined
Apr 18, 2006
Messages
372
Re: Honda outboard warranty

anybody know about BRP? canadian company with US factory. if anybody had a USA/Canada warranty you would think it would be them.
 
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