Just curious....seeing several Bass Pro Shops DO NOT WANT posts....why?

[Cannondale]

I've seen more than a few posters around who emphatically state they'd never buy a single thing from BPS. My question is why?

Outside their sometimes higher prices for some items (which is why comparison shopping is good), I have yet to have a negative experience what so ever from BPS.

Recent case in point....ordered a Shimano Curado 201E7 baitcasting reel online (and put it on 6 month pay---and on sale for $139, cheapest price I could find anywhere). Was my first left handed reel and after I received it, I found I just couldn't get myself to make it work comfortably, despite using it for an entire afternoon fishing, about 5 hours total.

So, took it back to a BPS store, wanting to exchange it. Took all of 5 minutes, most of which was spent walking back to the fishing dept., getting its right hand replacement, and walking back to the cust. serv. counter in the front of the store. Otherwise, the CSR was, as always, very friendly and eager to do the exchange, which she did without problems.

So, why the hate on BPS? Just curious.......

 

[Knot Waiting]

Re: Just curious....seeing several Bass Pro Shops DO NOT WANT posts....why?

From the threads Ive read regarding that particular company the frustration seems to stem from a few select products they happen to sell, rather than the company itself. Lke anywhere, you really need to know what you're buying before you buy it to make sure you got what you wanted. Caveat Emptor. Also customer experience will vary from store to store, day to day, and person to person. However, in the end I dont think that company got as large as they are by being bad more often than they are good. Just my two cents.

 

[ezmobee]

Re: Just curious....seeing several Bass Pro Shops DO NOT WANT posts....why?

I've had pretty good experiences there and their rewards program is good. Their own branded products, including clothes, seem to be well worth their price.

Now I would not buy a boat from them.

 

[kailec00]

Re: Just curious....seeing several Bass Pro Shops DO NOT WANT posts....why?

Most of the posts that I see are regarding the boat buying experience or their service department when repairing a boat. I get things from them from time to time. I have not had any issues with them. Would not use them for boat service though. Like the feel of my smaller dealer.

 

[nrf414]

Re: Just curious....seeing several Bass Pro Shops DO NOT WANT posts....why?

I recently found that I have one that is a straight shot from my house in about 20 minutes. I can't stay away and the service has been great. I do the work on my boat.

Bought a fishfinder, it was missing a transducer bushing. Very small part but inoperable without it. The guys at Bass Pro Shops took care of me and gave me the hardware from the display box. No questions asked.

 

[AZBoatDreamer]

Re: Just curious....seeing several Bass Pro Shops DO NOT WANT posts....why?

45 minute drive for me to the nearest BSP.

If I order online it will be from IBOATS online stores.

 

[dingbat]

Re: Just curious....seeing several Bass Pro Shops DO NOT WANT posts....why?

I live 20 minutes from one. I have tried and tried again to like that place. Nothing but a big box store where inexpensive things are cheap, and expensive things are just as expense. Good place to go stop by and stock on hardware from time to time, but I?d never buy a rod or reel there. The electronics shop is a joke. Go in and play ignorant one time and see what they try to sell you.

Patronize your local B&T and get to know the guys. I?ll guarantee you I?ll get a better price and a hand shake to back it up. You might even get a tip about the hot bite that has taken place the last couple of nights down at location X.