Mercmonitor First Power Up - "Warning No Starboard Engine" (part 2)

Deity

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Jan 3, 2024
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I decided to start a new thread and will try to summarize all info from the last thread best I can. I have also posted this on another popular marine industry forum trying to find the right source for help.

I installed a Mercmonitor on my 2007 Triton 211-SF powered by a 225 Optimax. This is my second Mercmonitor installation in the last 6 months. The first was a very good friend's 2006 Nitro 288 powered by the same 225 Optimax. A total plug and play installation. Everything worked great. Both boats were totally analog, no prewired smartcraft provisions. All parts for installations were purchased from Don Weed at European Marine. The consultation and customer support from Don is as good as it gets.

Specific to the Triton installation - I am using the blue CAN cable with built in termination resistors on both ends from the motor to a male to male adapter cable to the Mercmonitor cable connected to the Mercmonitor. (Exact same as the installation on the Nitro.)

I continue to get a "Warning No Starboard Engine" message during the first power-up auto detect portion of the power-up sequence. Basically the MercMonitor is not talking to the PCM on the motor. Here are the troubleshooting actions taken to date:

- Had location of motor verified as starboard position by my local Mercury dealer using CDS laptop tool
- Under "System" menu, reset to factory defaults and repowered up multiple times throughout all troubleshooting steps
- Triple checked connections at every connector
- Inspected for pushed or bent pins or any physical damage at each connector
- Successful continuity checks on all pins from motor to Mercmonitor (i.e. end to end cable continuity)
- Reinspected all other connections on cable for proper installation including air temp sensor, NMEA 2000 bus, power/ground, etc.
- Disconnected fuel connector and digital trim sender connector from PCM and retried the power up sequence with only blue CAN cable hooked to PCM

Additional information: my local dealer is a small town Mercury authorized dealer that doesn?t really work on or understand the Smartcraft technology. Very helpful, nice guy and called Mercury trying to get help and was told that I had to use a junction box and the male to male adapter connector between the blue CAN cable and Mercmonitor cable was not going to work. Mercury also referenced service bulletin 05-16 that supposedly explains all this. I haven?t been able to find this bulletin to read yet. But since I have installed this exact configuration successfully before on the exact same year and model of motor, I am respectfully questioning this input.

So I hate to say it, but feeling defeated right now and am completely out of ideals for any additional troubleshooting steps in mind.

Any additional thoughts or guidance would be greatly appreciated.

Thank You,
Chuck Chidester
Did you ever find a solution to this issue? I am having the same exact issue. Even down to the details of taking my boat to my local marine dealer who also talked to a Mercury tech (tech told him the exact same thing in that I would need a "junction box" to make this work. I already have the male to male connector that connects the blue can cable to the merc monitor cable. Please advise if you were ever able to find the solution here. It would be very helpful. Thanks
 

QBhoy

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Did you ever find a solution to this issue? I am having the same exact issue. Even down to the details of taking my boat to my local marine dealer who also talked to a Mercury tech (tech told him the exact same thing in that I would need a "junction box" to make this work. I already have the male to male connector that connects the blue can cable to the merc monitor cable. Please advise if you were ever able to find the solution here. It would be very helpful. Thanks
Send me a picture of what you have at the junction box. Do you have terminator resistors in any open ports ? Often when connecting smart craft items like this or the VesselView mobile (most commonly), there can be confusion around this. Especially on engines of and era early to the smartcraft compatibility years.
To explain, my 2003 mpi mercruiser and others around that age, or before approximately 2005/6ish, came with a purple coloured weather cap in the smartcraft port, when not utilised. This was often mistaken for a terminator resistor cap.
The guy installing the smartcraft device, loom or such like would then use this cap to the open port on any such loom or harness, as per the instructions.
The problem was that the instructions or thought behind that, were of the assumption that the cap that was in the previously unused port, was of the yellow coloured type. The yellow colour indicated that it actually was a functioning resistor. But like I say…most or perhaps even all early engines didn’t come with a yellow cap. Instead they had a simple weather cap of a purple colour. This just won’t allow the device or accessory to function at all.
So…long story short…make sure all open ended ports on the loom and or junction box have a yellow terminator cap in place, or it won’t work. If there is a purple one there (often at the engine end perhaps), in any of the ports…it won’t work.

If the above is all verified and in place…then it can only mean one of a couple of things.
Not sure about that particular gauge you have, but other gauges like the sc1000’s need a master gauge to act as the master to ancillary slave gauges in the array. So for example my sc1000 tachometer is the master to the slave speedometer, fuel and volt gauges.
Is your merc monitor gauge been told it’s the master gauge in the calibration?

Alternatively we go back to the possibility of an open end in the loom somewhere. Any open ended or un utilised port needs to be either in use or capped off and terminated.

Send me some pics and I might be able to help.
 

Deity

Cadet
Joined
Jan 3, 2024
Messages
8
Send me a picture of what you have at the junction box. Do you have terminator resistors in any open ports ? Often when connecting smart craft items like this or the VesselView mobile (most commonly), there can be confusion around this. Especially on engines of and era early to the smartcraft compatibility years.
To explain, my 2003 mpi mercruiser and others around that age, or before approximately 2005/6ish, came with a purple coloured weather cap in the smartcraft port, when not utilised. This was often mistaken for a terminator resistor cap.
The guy installing the smartcraft device, loom or such like would then use this cap to the open port on any such loom or harness, as per the instructions.
The problem was that the instructions or thought behind that, were of the assumption that the cap that was in the previously unused port, was of the yellow coloured type. The yellow colour indicated that it actually was a functioning resistor. But like I say…most or perhaps even all early engines didn’t come with a yellow cap. Instead they had a simple weather cap of a purple colour. This just won’t allow the device or accessory to function at all.
So…long story short…make sure all open ended ports on the loom and or junction box have a yellow terminator cap in place, or it won’t work. If there is a purple one there (often at the engine end perhaps), in any of the ports…it won’t work.

If the above is all verified and in place…then it can only mean one of a couple of things.
Not sure about that particular gauge you have, but other gauges like the sc1000’s need a master gauge to act as the master to ancillary slave gauges in the array. So for example my sc1000 tachometer is the master to the slave speedometer, fuel and volt gauges.
Is your merc monitor gauge been told it’s the master gauge in the calibration?

Alternatively we go back to the possibility of an open end in the loom somewhere. Any open ended or un utilised port needs to be either in use or capped off and terminated.

Send me some pics and I might be able to help.
I have a Merc Monitor and am using a blue can cable (that has resistors on each end. On the gauge end of the blue cable, I have a male to male adaptor that transitions from the blue can cable to the Merc Monitor black cable. It's my understanding that since I have the male to male adaptor cable, I dont need a junction box.
 

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QBhoy

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Joined
Mar 10, 2016
Messages
8,348
I have a Merc Monitor and am using a blue can cable (that has resistors on each end. On the gauge end of the blue cable, I have a male to male adaptor that transitions from the blue can cable to the Merc Monitor black cable. It's my understanding that since I have the male to male adaptor cable, I dont need a junction box.
Can you show me the resistors you have ? Thanks
 

alldodge

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Staff member
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Mar 8, 2009
Messages
42,548
This is a write up I have saved
Hello Folks;

I have a 2006 Chaparral Signature 350 with twin 496 MAGs. Not originally equipped with vessel view or any SmartCraft accessories despite the engines being capable. I added a NMEA bridge to allow my Garmin ChartPlotter (7610xsv) to display engine data and of course had to get three hubs and a Dual Engine Adapter, Network Bridge and Cables. After many weeks of tinkering I got to the point where I could get one or the other engine to report but not both. Yesterday with some help from Mercruiser we got it working.. Here are a couple of things I learned:

1) You cannot connect multiple engines to the same CAN network due to engine DC power on the CAN bus. Each engine needs its own Junction Box (Hub) to get around this.
2) The dual Engine Adapter is for management of DC Power and engine on DC Power Signaling. The cable connects the CAN from one engine only and does not connect both engines CAN data.
3) A network bridge cable (84-891957K01) is needed to connect the two separate network hubs allowing data transfer but isolating the engine DC power.
and finally :
4) Mercruiser engines if not original configured for dual engine SmartCraft have the same ECM engine "Name" or address. This was the last issue and once I had the dealer rename the engines as "STBD" and "PORT" the system works perfectly.

(Mercury / Quicksilver Junction Box-4Way)
(Mercury 84-891957K01 Boat Harness Assembly)
(DUAL ENGINE ADAPTER HARNESS - 84-892323T01)


Twin Eng smarftcraft.jpg
 
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