southtexas
Petty Officer 2nd Class
- Joined
- Apr 8, 2009
- Messages
- 137
While heading out to the flats this weekend, I noticed the boat was listing rather badly to port. Once in the flats, I got out and tested the port side tab--no resistance from the actuator.
I sent John an email on Saturday, and got a response this (Monday) morning. Email asked me to call them so that they could get my address to send me a new part. I spoke to one of their reps, Greg, and he took my address and said the part would be on its way.
It was just as easy as that. I write this to say that Nauticus not only makes a GREAT product, but they stand behind it. Thanks again to everyone at Nauticus.
I sent John an email on Saturday, and got a response this (Monday) morning. Email asked me to call them so that they could get my address to send me a new part. I spoke to one of their reps, Greg, and he took my address and said the part would be on its way.
It was just as easy as that. I write this to say that Nauticus not only makes a GREAT product, but they stand behind it. Thanks again to everyone at Nauticus.