Re: Ordered my Rapido Marine 350 today
You can't please everyone I guess. My engine from Rapido was just fine out of the gate, and the only other person I know who got one at the same time and had an issue got a replacement quickly.
I'd buy from them again... for the price I don't expect a lot of hand holding, just a refund or exchange if there's something really wrong, which I know they do take care of.
Erik
Well I disagree, and will never buy from them, nor will I recommend them. I do not like people who lie, or act like I am stupid.
Where do you get the hand holding thing??? I ordered my engine, after confirming with the owner that he could indeed ship it out within one week. I told him why I needed it and he said no problem. End of week gets here, no call, nothing. I called, and he said, I am great and my engines are the best and it takes time. I explained what he told me, yet he ignored me. He said it would ship the beginning of the following week. I wait until Wed., call, and email, and nothing. I called and emailed Thursday, nothing. Then after a long email and phone message on Friday, I finally get a call from Robin. She says she can't find out when my engine will ship, and has Raul call me. He would not let me get a word in, he kept interrupting me, and would not give me any info on when my engine would ship. I finally had to yell at him to get him to shut up, and I told him to give me my money back. Oh yeah, he charged my card the day I ordered!!! Bad business doing that IMO. Especially since he told me he had all parts and blocks in shop.
He also would not answer me when I initially ordered on how he beefed up the HP for a 300-320hp block.
Good luck to anyone going with him, you are going to need it. Do a search on complaints via uncle google.
