Axius Gen 1 DTS, Unable to Connect to Engines

Zush350SS

Recruit
Joined
Apr 30, 2021
Messages
3
Hey Paul,

I have Formula 350 SS , Twin 496 HOs. My boat has 31s Size 1000 CCA Batts . And I still have problems.
Currently lost Starboard Axius Ram steering Unit, last July and can’t find anyone / Merc Texhs can get the JOY Stick to come alive .

if you know anyone that maybe can help me ..plzzz Contact me

Thx Norman
 

Zush350SS

Recruit
Joined
Apr 30, 2021
Messages
3
April 30,2021
Hi Guys,

35Ft Formula 350SS - Twin 496 Mercruiser HOs
Lost the Starboard Axius Steering Ram, ( Replaced it and now this ;;(
Have a major issue with reconnecting Axius System to Engines. Merc Techs / Computers say it’s the Joy Stick Failure , BUT 2400.00 and a NO Return Policy . I need better info that it’s actually a Hard Failure. Techs have tryed resending the Personality over and Over/ Updates. nothing seems to help
PLEASE !!!!!! Any thoughts !!!!!
 

GA_Boater

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49,038
Don't hijack threads, especially with off topic posts.
 

Fun Times

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9,219
Hey Paul,

I have Formula 350 SS , Twin 496 HOs. My boat has 31s Size 1000 CCA Batts . And I still have problems.
Currently lost Starboard Axius Ram steering Unit, last July and can’t find anyone / Merc Texhs can get the JOY Stick to come alive .

if you know anyone that maybe can help me ..plzzz Contact me

Thx Norman
@Zush350SS , Welcome to iboats...I/m just sort of wondering here, Is Paul a friend of yours or something?:unsure:

A few questions to inquiry about would be,

1, Are the service techs/managers talking with Mercruiser service tech support for guidance?

2, Which Personality option are they using? Is the correct one for your Gen 1 system verses the Gen 2 system being tried?
Reprogramming a boats personality! | Club Sea Ray
Mercruiser then sent the correct “vessel personality”software and then behold the IMU, (which if you recall was the original error)was still displaying the IMU fault. Finally the IMU was replaced, and the system is finally working as advertised..., Axius Finally Resloved | Club Sea Ray

3, Is the correct number of turns being programmed into the system which matches your boat manufacturer..., Digital Throttle And Shift; Electronic Helm Steering; Dual-Handle Electronic Remote Control (Erc)-Operation And Adjustment; Operation - Mercury Axius System User Manual [Page 11] | ManualsLib
To confirm your steering range from lock to lock, ensure that the starboard engine key switch is on. The engines do not have to
be running. Turn the wheel to starboard until the wheel stops at the starboard lock or end‑stop. The end‑stop is electronically set
by the electric motor attached to the steering wheel. Begin turning the wheel to port and count the number of revolutions until the
wheel stops at the port lock. The number of wheel revolutions you counted moves the drives from the maximum starboard angle
to maximum port angle, with the center (straight‑ahead position) being 0°. The maximum steering angles are controlled within the
vessel personality developed by CMD and the OEM.
In certain situations the electronic end‑stops of the wheel are not felt. The absence of noticeable end‑stops does not affect the
steering. The drives will still stop when they reach the full turn position at each lock. The absence of end‑stops can be the result
of the starboard key switch in the off position, a low starboard battery voltage, or a steering wheel motor fault.
Your vessel's personality, as developed by the vessel manufacturer in partnership with CMD, determines the number of turns lock
to lock. Typically, this is approximately 2‑3/4 revolutions of the wheel. The OEM may request different lock to lock settings for
other boat models

4, Has anyone performed a Power Down in order to try a Reboot Process Plus follow the boat/engine power up & down sequence just to see if it may help.., When Axius goes wrong...

The Starboard engine power source is the master side should be powered up and last "first" to avoid many potential issues.

5, Is it sure the correct part number match to your engine model was ordered and installed + correctly programmed Engine Computer Controllers (No Mix-matching MAG vs HO controllers For example), http://www.clubsearay.com/index.php?threads/mercruiser-vessel-view-trouble-view.50437/
 

Zush350SS

Recruit
Joined
Apr 30, 2021
Messages
3
Hi there,

1 - No sir, after reading his thread for information and wanted to reply and maybe learn from that Issue to help me.

I am the owner of the 350SS Since New 2008. Our Local West Palm Beach Mercruiser Tech is working Directly with The Online/ Wifi Mercruiser Techs, They went through the whole system as far als any past due updates.They felt sure that in Feb the Personality would help.
No change, the Joy stick worked before the engine was removed to replace that Starboard Ram unit . I just refuse to believe the Joy stick just doesn’t work after all this work.Batteries ara all 1 year old Decka 31s.
Thanks ILL Fwd your information to the Techs.
Thank you
 
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