Can you help me assess some damage - Tahoe 2007 Q7 ski locker

KBD431

Cadet
Joined
Aug 27, 2010
Messages
18
Re: Can you help me assess some damage - Tahoe 2007 Q7 ski locker

Here is an update on progress with Tracker. I sent Angela (Warranty Administrator) an email on 6/21 asking for a phone number to contact her so we could discuss this issue but never did receive a response.
On 6/23 I contacted Randy Sosebee from Park Marine who is my dealer and asked if he had a contact number where I could speak with someone at Tracker and he offered me the number of Jeff Gardner with Tracker.
After a couple VM?s I was able to reach Jeff today who was able to look up my file but not the pictures we had sent (basically the same ones in this thread) so I gave Jeff the link to this thread so he could not only see the pictures but could see everyone?s input as well. Jeff promised to look into this and give me a call back after he has done so.
Jeff seemed very helpful so I have hopes that he will be able to take care of these repairs for me. I will keep everyone posted on progress. Thanks again for all the input!
 

KBD431

Cadet
Joined
Aug 27, 2010
Messages
18
Re: Can you help me assess some damage - Tahoe 2007 Q7 ski locker

Well, this is working as I had hoped. I never got a call back from Jeff so on 6/30 I tried to call him and got his VM. I left my cell phone number because I knew I was going to be out the week of the 4th but no call back. I called yesterday and reached Meagan and she asked if she could take a message for Jeff and i again asked that he call me on my cell, no return call yet. I will try calling him again today and see if i make any progress.

What do you all suggest?
 

Huron Angler

Admiral
Joined
Apr 7, 2009
Messages
6,025
Re: Can you help me assess some damage - Tahoe 2007 Q7 ski locker

Well if they were going to refute your point about it being structural damage...they would have responded by now in my opinion.

They are probably hoping you will give up at this point, but I'd maybe have an attorney call and remind them that you are persistent. Maybe that will prompt a response.

Good luck to ya!
 
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