Email Problem

[Solittle]

I am a member of an organization that has about 300 members. I loaded the appropriate email information into MS Outlook Address book and created a Distribution List.

I created an email with a 275KB Excel spreadsheet attached and sent it to the Distribution list. Many of the intended recipients got theirs but I got a response from a "System Administrator" (no other info.) with a list of about 50 of the intended recipients listed, each with a rejected delivery message "452 Too many recipients". While I understand what it says I don't know what to do to do.

By the way my ISP is bellsouth.net but there is no indication that this rejection came from them.

Any ideas?

 

[Plainsman]

Re: Email Problem

They can controll how many people you can send an email to in one message. This is one way to controll spam.

Try to send it to the fifty that it wasn't sent to and see if it goes. You may have to make 2 distribution lists if this is the case.

Can you paste the email that show's the 452 error?

 

[nothreat]

Re: Email Problem

Are the 50 recipients on the same domain (ie xxx.com) or with the same ISP? I know some ISPs (AOL for example) will not relay emails with above a certain number of recipients in their effort to prevent spammers from using their network. Also, I imagine some email admins might have rules in place checking for multiple addressees to limit spam as well. A buddy of mine was in politics and tried to send a fundraising message to about 800 addresses and AOL stopped him. I think he had to break it into a 50 or 100 at a time to make it work.

 

[xtraham]

Re: Email Problem

my son belongs to some kind of list group where he gets tubes........
he had to get permission from our isp to send list mails to multiple recipients
like said above to prevent spam.......

 

[Solittle]

Re: Email Problem

Plainsman - Can't copy thye email as it has the recipient's email address - confidentiality you know.

The recipient's ISPs are all over the place so nothing in common there.

I suspect that part of the reason is the attached spreadsheet but that is only a guess.

I'll break it into pieces if I have to but it will be a pain - - as in more work - - but do-able.

Any ideas on how to find out what the limits might be?

 

[Plainsman]

Re: Email Problem

I understand, but couldn't you remove that info before hiting the reply button?

And the problem would be with your ISP setting those limits, not the recipiants.

It could be the attachment, but I really doubt it. I haven't heard of a virus or anything else with a .xls extention (assuming your using excel), but who knows what is being blocked unless you contact them.

You could also send out a generic email, with no attachment and see if everyone receives it.

 

[Solittle]

Re: Email Problem

Plainsman - Great idea on sending out a generic - will try tomarrow.

It could be my ISP as the distribution list is in alpha sequence and the ones that were deleted were toward the end of the alphabet.

 

[Xcusme]

Re: Email Problem

One more thing to consider....just about all ISP's give you storage space on their servers. You can use your webspace to store files for a webpage etc.

You can upload your spreadsheet file to your webspace. In your emails, put a link to that spreadsheet file. Folks would click on the link in the email and download the file directly to their computer. Doing it this way bypasses the file size restriction on email attachments, since you are sending only a link to the file and not attaching the file directly to the email