Lund Dealer drilled a hole in my fuel tank

[bigtree]

Hi guys, well after I traded up from the Lund dealer who hit my boat with a fork lift, see this topic:
http://forums.iboats.com/showthread.php?t=252357
this just happened to my new 2008 1850 Tyee GS. I'm beginning to think I shouldn't have a boat this year lol.

While the dealer was installing a ski pole in my brand new 1850 Lund Tyee. The moron tech never thought to check what was underneath that area before he started drilling. Good thing I opened it up and looked. My guess is they would not have even told me about this.

He drilled into the plastic gas tank.

Question now is, can those new tanks be patched?

 

[tashasdaddy]

Re: Dealer drilled a hole in my fuel tank

Re: Dealer drilled a hole in my fuel tank

not that i know of. new tank. i would not want a patched fuel tank in any boat, much less new. if you didn't have bad luck, you would not have any. go in the a scratch the boat, so nothing else happens.

 

[azlakes]

Re: Dealer drilled a hole in my fuel tank

Re: Dealer drilled a hole in my fuel tank

... wth, same dealership? do they have Stevie Wonder there working part time driving lifts and fixing boats?

 

[Mark42]

Re: Dealer drilled a hole in my fuel tank

Re: Dealer drilled a hole in my fuel tank

In all my research into roto molded poly gas tanks I have never found a repair kit. They may try a mechanical patch, a plug with washer and gasket, but I would not find that acceptable.

Insist on a new tank, and insist on their top tech to install it, not the wonderkins with the drill that made this mess in the first place.

You might want to contact Lund directly and ask about gas tank repairs or the name of the company that made the tank and contact them. Could be Moeller. Do this before talking to the dealer so you know what Lunds possition on tank repairs is first, in case it does not jive with what the dealer wants to do.

 

[Squid Billy]

Re: Dealer drilled a hole in my fuel tank

Re: Dealer drilled a hole in my fuel tank

The tank is probably made from polyethylene or polypropylene. These cannot be glued or patched with a compound or glue.

They can be plastic welded with the same material. If it is a whole, they can be spun welded. Basically this means they can chuck up a dowel made of the same plastic and spun up to high RPM's and forced into the whole. This will cause friction melting the plastics together and then when they are soft you stop very quickly and let cool. Cut the rest of the rod flush with the tank and you are solidly fixed.

You can do this yourself if you can turn the dowel at high speed.

How large is the screw whole?

 

[Bass Tracker TX17]

Re: Dealer drilled a hole in my fuel tank

Re: Dealer drilled a hole in my fuel tank

You got to get a new tank. Man that's crazy.

If they won't just grab another boat one off the lot. Insist on it.
Hope they have lots of spare boats. Sounds like they are going to replace lots of them..

 

[bigtree]

Re: Dealer drilled a hole in my fuel tank

Re: Dealer drilled a hole in my fuel tank

the hole is about 1/8 inch.


okay my rant; sorry but I need to vent.

It gets worse. They drilled holes in my gunnels that are incorrect as well. The ski bars aren't angled correctly. The bottom plate is off center by 1 inch as well.
Plus, they installed the satellite radio antenna where my riggers, rods etc hang/ go ( not in a logical spot near the factory antenna) and the plugins for the electric riggers where my legs hit when you are sitting. I'll most likely step on them and bust them off .
They never listened to anything I requested. I'm disgusted with this Lund dealership. How are they even in business I do not know.

Here is the best part.

I have a 24 volt troller on it right...
2 batteries for that, one for the main motor and I asked them to install a forth battery for my riggers with 10 gauge wire for the riggers please and to be sure it will work with my 3 bank charger and not drain my main. Sounds simple eh...

I come back a day later to see how things are going and they tell me I don't need a forth battery, and that my 3 bank charger is actually an inverter.
That hooking the 12 volt riggers to the trolling batteries ( on one each side) is just fine. I said what? The motor is 24 volts, batteries are in series and I have a 3 bank charger, not an inverter. The riggers are 12 volts!
They said . No, that's nonsense. We've never heard of a 24 volt trolling motor and you have an inverter. I said did you see the fricken 110 volt plugin man. Its right here! (They also used 12 gauge wire but told me they used 6 gauge).

They still refused to believe me that the trolling motor was 24 volts after the entire week has passed. I'm busy working so I can't keep baby sitting this dealership. You'd think that a large dealership ( maybe 30 employees) and the only Lund dealers within hours would know how to do things right. Read manuals, Call Lund or mercury etc for advise if you don't know for sure, yes?
Lund. These guys should loose their dealership.

Finally after a week ( boat PDI still not ready AHHH!) they realize, I'm right... that its not wired right for the riggers, that I need a forth battery independent to the trolling batteries.

During the time I spent trying to watch over the wiring for the riggers I looked around the boat and found the hole in the gas tank so we are here now.

I'm going absolutely nuts, I'm so stressed over everything that has happened in the last month with this dealership. All these years of waiting to have a nice boat like this and I'm getting this card dropped on me. I must have pissed some sailer off in some past life lol..
So here I am guys... I'm afraid they will screw something else up when I force them to replace the gas tank now.

I just want to get it out of there as fast as I can, never to return.


HELP!

 

[ondarvr]

Re: Dealer drilled a hole in my fuel tank

Re: Dealer drilled a hole in my fuel tank

I'm thinking money back and new dealer, just get out of there, tear that page out of the phone book, put a block on there phone #, anything you can do to get as far away as possible. Look for a new dealer to work with, even if it means driving to a different town, it's the only thing you can do at this point.

 

[redfury]

Re: Dealer drilled a hole in my fuel tank

Re: Dealer drilled a hole in my fuel tank

No doubt about it, you need to call Lund and scream at them until they listen to you about this dealer. Tell them that you want to talk to someone in public relations because their name is being seriously tarnished by the work this "dealer" is doing. I mean, they hit you with a fork lift, then can't install rigging correctly. These people shouldn't be working on boats at all IMHO.

I'm not one to complain usually, but I'd be having an absolute cow with their manager and the owner...you bet I'd be bringing everyone into this after what you dealt with before....it's irritating me, and I don't even have any stock in your boat!

 

[Squid Billy]

Re: Lund Dealer drilled a hole in my fuel tank

Don't accept the boat and get a lawyer. Have you used the boat or is this a new sale?

 

[NSBCraig]

Re: Lund Dealer drilled a hole in my fuel tank

WHAT are you kidding me?

Dude you just can't get a break with these people.

NO you do NOT want a patched tank, never no don't think about it.

See if you can get your money back and get away from these people.

And call Lund and complain, complain, copmplain

 

[CATransplant]

Re: Lund Dealer drilled a hole in my fuel tank

Wow! You cannot catch a break. Is there a wierd looking guy at that dealership playing the banjo on the porch?

 

[NSBCraig]

Re: Lund Dealer drilled a hole in my fuel tank

Wow! You cannot catch a break. Is there a wierd looking guy at that dealership playing the banjo on the porch?

 

[bigtree]

Re: Lund Dealer drilled a hole in my fuel tank

Don't accept the boat and get a lawyer. Have you used the boat or is this a new sale?

Its never been off their lot, BRAND NEW!

 

[tashasdaddy]

Re: Lund Dealer drilled a hole in my fuel tank

i really think you need to get Lund costumer service, district marketing manager in on the to supervise you boat. apparently the dealer is very negligent in training and supervising.

 

[Willyclay]

Re: Lund Dealer drilled a hole in my fuel tank

Worst dealer story I ever heard! Tell them to stop working on the boat and not touch anything else. Identify the OWNER of the dealership and discuss the problems and your expectations with him only. Good luck!

 

[bigtree]

Re: Lund Dealer drilled a hole in my fuel tank

Worst dealer story I ever heard! Tell them to stop working on the boat and not touch anything else. Identify the OWNER of the dealership and discuss the problems and your expectations with him only. Good luck!

We've tried since day one. Right from the initial fork lift damage on our first boat there. The owner will not speak with us. He is passing it off on the service and sale dept. This is all unbelievable.

We called Lund and they treated the fork lift saga as one would treat auto insurance. They were sorry for us but thats about it.
Now, nightmare phase two ... The new boat is going through this all.

My wife and I are coming unglued, arguing, Children are being effected from all the kaos and so on. I'm loosing money having to take time off work to constantly having to go down there and monitor it all.

 

[bigtree]

Re: Lund Dealer drilled a hole in my fuel tank

The boat is just sitting there all apart for a week now. They are swamped with other issue and the summer rush. People coming in pissed off that they never winterized someone big boat last fall, it apparently froze over winter. I over heard a 16 thousand dollar mistake on their part. Its all crazy.

They are all running around like mice in a hay field. Lund should know about this and help us.

My wife is worried we are going to loose our summer holiday time with the boat if we fight this.

I worked all my life for a boat like this and now all this is happening.

We tried calling a lawyer but 4 out of 4 never returned our calls.

I wish someone here new someone in Lund that could open a door for us.

We've been talking to another dealer about this as well. They have been guiding me, but they obviously cannot help us either.

 

[wca_tim]

Re: Lund Dealer drilled a hole in my fuel tank

I think now it's time to bring lund into the picture again... point out the severe incompetence of the staff at the dealership, tell them you like their product and ask if you can get another boat, at another dealership - you don't know what the people at the dealership have done to your boat and NOT told you at this point. Tell them that if they can't make this work, and work fast, you'll be reevaluating your choice of manufacturers as well. I don't know what else to say. I realize that a lot of dealers are getting their *****es handed to them in the current ecoonomy and hat it's affecting their operations to varying degrees, but this is absolutely absurd. It hurts to even read. I have no experience on how Lund manages it's deaerships or where the "soft spots" or leverage points might be in th eorganization. Wish I did... If you got the right person, there's a good chance you would find resolution pretty quickly...

 

[tashasdaddy]

Re: Lund Dealer drilled a hole in my fuel tank

i think it is now time to get a lawyer involved. if the owner will not see you. sounds like the place has no management. letter of intent to the owner and to lund.