Re: Question for any retailers here
Due to this next message from ebay Im guessing its a losing battle. I explained the whole deal to them and they still refuse to look into it. After looking up intellectiual property I can noy see how in any way I have infringed upon them. I wish I had a lawyer friend who could advise me......
.....GRRRRRRR
And Gonfishin Im tempted to buy up about 20 of these guns and sell dirt cheap in my area and let every paintball retail store know why I did it.........If it would tie up my funds and kill my time versus profit Im so trying to improve.....GRRRRRRR again.
,
Thank you for writing eBay in regard to your ended paintball gun
listing. I understand your frustration and want to quickly and
responsively address your concerns.
As you know, eBay does not inspect the items that are listed. Nor do we
have enough information about the items to make any judgment as to
whether they are authorized. In addition, eBay is not an expert in the
rights of any third parties. As a result, we are not in a position to
make a judgment as to whether the items you have listed are authorized
or legal. Therefore, we must cooperate with intellectual property rights
owners through what we call our VeRO Program (Verified Rights Owner).
Rights owners have told us that they conduct daily searches on every
online trading site to find listings that they suspect of offering
counterfeit or infringing items. It is important that they protect their
patents, copyrights, and trademarks from unauthorized copies and other
forms of infringement. If they find a listing that they feel is
infringing on their rights, they will notify the site on which the
listing is posted. When we receive these requests from rights owners
through our VeRO Program we are obligated to remove the listings they
specify.
When a rights owner contacts us to remove a listing, they are required
to sign a legal document stating under penalty of perjury that they own
the rights to the item or trademark used in the listing, and that the
items listed are infringing upon their rights for reasons known only to
them. They are not required to inform us of the specifics of exactly
why, or what in the listing is infringing.
However, occasionally a rights owner will email the seller directly,
offering them the chance to change the listing, or end it on their own,
without going through the VeRO process.
If eBay is forced to end an auction listing through our VeRO program,
and the seller repeatedly lists items that continue to infringe on their
rights, the account may be reviewed for suspension. We encourage you to
work things out with whoever the rights owner was that sent you the
notice.
In a nutshell, we do not know what intellectual property rights they
feel are being infringed. The owners of copyrights, trademarks, and
patents can choose to enforce their rights however they want to. eBay
makes every effort to protect buyers and sellers and to make the site as
safe and friendly as possible.
Again, we urge you to contact Smart Parts, Inc. and direct your
questions and concerns regarding the removal of your listing to them.
You can contact the rights owner at:
rgamble@smartparts.com
We understand that you would prefer to speak with someone on the phone.
eBay provides online and email technologies to deliver customer support
functions, but we are unable to provide you with telephone support.
Thank you for your time.
Sincerely,
Beckett
eBay Customer Support
