Re: Stringer Pushing through bottom of Boat?
No keel guard, No Bow Scuff protector, and still no trolling motor! Seems every week "it's on it's way from the factory for sure". I hope I saved other people the aggrevation of dealing with Bass Pro.
On a good note the boat is running great. But they haven't improved service at all.
You have far more patience than I have, I'd have been going ballistic over the missing items, let alone the whole situation. It's not like they lost or failed to return some ten cent item, your talking a few hundred or more dollars here.
They admitted fault when they covered the repair, they are liable for the items now not returned.
You have been going through this for over 5 months now, they have had more than adequate time to take care of it. Summer is almost over, and you've basically been inconvenienced for an entire season now.
They are most likely hoping you will just go away.
After reading this saga, the chances of me ever dealing with that place would be nil. I'm not sure though it's all of Bass Pro, it sounds like a lot of your problems now are with your local dealer.
A dealer that had any concern for it's reputation or customer satisfaction would have made good on those items before the boat was even returned to you.
I do have some concerns as to how they left off the trolling motor after the repair, I'd be wondering if it wasn't scalped from your boat before it was returned to the factory by an employee somewhere along the line or by the dealer thinking the boat would just be replaced in whole.
I'm not sure if those keel guards are reusable, so I'm guessing that a new one is the only choice there. If they don't have your trolling motor by now, my guess is that it's gone. I'd be insisting on a new one being installed asap, why should you wait any longer or be inconvenienced running without one because of their neglect to make sure the boat was 'As delivered' when it was returned to you.
