Trojan.startpage virus, a royal pain

Kenneth Brown

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Joined
Feb 3, 2003
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3,481
I developed this virus yesterday and have been fighting it ever since. I have Norton and keep it updated, almost every day I update. Norton detects it, but can't fix or quarintine it. It says it deletes it but it shows right back up. I am now trying AVG from grisoft.com . It has detected it and still running as we speak. I hope this takes care of it. Just wanted to post this in case others have it show up.
 

Kenneth Brown

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Feb 3, 2003
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3,481
Re: Trojan.startpage virus, a royal pain

Nope, it wont do it either. It does give its full name though. It says it can't remove the file.<br />C:\WINDOWS\SYSTEM32\D3DCD.DLL<br /><br />Any of you computor folks know anything about this? If I can't remove it with some sort of antivirus will I need to do a complete reboot?
 

Boomyal

Supreme Mariner
Joined
Aug 16, 2003
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Re: Trojan.startpage virus, a royal pain

Can it not remove the file because it is in use? If so reboot into DOS, go in and find it and delete it.<br /><br />You can verify that it is use by going to explore, while in windows, and try to delete it there. It should give you a message that it cannot be deleted because it is in use.
 

SlowlySinking

Master Chief Petty Officer
Joined
Oct 31, 2002
Messages
897
Re: Trojan.startpage virus, a royal pain

Ken, if your AV can't remove it you might do a search on the file name and see how many copies you have, then go to each directory and rename it, then reboot, with a little luck you should win, FIRST make sure you have an emergency boot disk just in case.
 

eurolarva

Rear Admiral
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Jun 24, 2003
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Re: Trojan.startpage virus, a royal pain

Did you try the norton FAQ concerning this virus? I am not an expert on computers but the file may be needed for your computer to run. If you delete it you may not be able to run the computer. Norton may give you a link to copy a new file so you can manually delete the file with the virus and copy a clean one in its place.
 

Boomyal

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Re: Trojan.startpage virus, a royal pain

what operating system are you using? I'm using XP and I do not have that D3DCD.DLL on my system. I'd have a startup disk and go rename it (.dxx) thru DOS. You could always boot back to the c prompt and re-rename it.
 

Kenneth Brown

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Feb 3, 2003
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Re: Trojan.startpage virus, a royal pain

I have XP. I got fed up with the virus and just rebooted. So far it hasn't shown back up. My computor came with a 60 days of Norton antivirus 2003 and I installed and registered it. I then tried to put my 2004 that I bought at the same time and it keeps failing to load completely. The only real drawback I have so far is the amount of time it takes for all of the updates for XP to load. I've been back online for an hour now and I only have 6% of then recieved so far. I sure wish I had cable/dsl instead of this dial-up. After I get all of the XP up I'll do the Norton 2003 updates I guess, or try to get them to figure out why its not working.
 

blacktie

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Jun 7, 2004
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Re: Trojan.startpage virus, a royal pain

Here is an artice about it. The bottom tells you what to do.<br /><br />Authorities warn of large-scale Net attack<br /><br />Technology Writer<br />The Associated Press<br />Updated: 9:49 p.m. ET June 24, 2004CHICAGO - Government and industry experts warned late Thursday of a mysterious, large-scale Internet attack against thousands of popular Web sites. The viruslike infection tries to implant malicious code onto the computers of all Web site visitors.<br /><br /><br />Industry experts and the Homeland Security Department were studying the infection to determine how it spreads across Web sites and find adequate defenses against it.<br /><br />“Users should be aware that any Web site, even those that may be trusted by the user, may be affected by this activity and thus contain potentially malicious code,” the government warned in one Internet alert.<br /><br />Web server software targeted<br />The mysterious infection appeared to target at least one recent version of software by Microsoft Corp. to operate Web sites, called Internet Information Server 5. The software is popular among businesses and organizations.<br /><br />"Compromised sites are appending JavaScript to the bottom of Web pages," the government alert reported. "When executed, this JavaScript attempts to access a file hosted on another server. This file may contain malicious code that can affect the end user's system." <br /><br />The implanted code apparently allows others to use infected computers to surreptitiously route Internet spam e-mails.<br /><br />A spokesman for Microsoft declined to comment immediately. (Microsoft is a partner in the MSNBC joint venture.)<br /><br />No Internet slowdown seen<br />Experts said the attack’s effects were unusually broad but weren’t substantially interfering with the flow of Internet traffic.<br /><br />“While this is significant, it has no impact on the operation of the Internet,” said Marcus Sachs, who helps run the industry’s Internet Storm Center in Bethesda, Md.<br /><br />Experts urgently recommended consumers and corporate employees to update the antivirus software on their computers, since the latest versions can immunize visitors to infected Web sites.<br /><br />The U.S. Computer Emergency Readiness Team said computer users also could protect themselves by disabling JavaScript in their Web browser software. However, that "may also degrade the appearance and functionality of some Web sites that rely upon JavaScript," the team noted.
 

Kenneth Brown

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Feb 3, 2003
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Re: Trojan.startpage virus, a royal pain

I ain't beleieving it at all. It pops up this darn window every 2 seconds saying I was infected. If that didn't slow down my interent time I don't know what did. I'm now at 96% complete on my windows updates and still have not got the Norton to load. It has even removed my 2003 version. I am starting to think computors are a lot like women. They are a lot of fun to play with but when they have problems everybody has problems. Sorry Ladyfish and Bassy, but its the truth.
 

JasonJ

Rear Admiral
Joined
Aug 20, 2001
Messages
4,163
Re: Trojan.startpage virus, a royal pain

Just like when I had the Sasser32 virus. I went through ten days of pain and suffering getting that thing off, then downloading 42 windows updates for my XP, with dailup that never gets above 28 kbps. Fun....
 

blacktie

Petty Officer 2nd Class
Joined
Jun 7, 2004
Messages
108
Re: Trojan.startpage virus, a royal pain

personally, I would just reformat the drive, and do a reinstall/restore from backup...that is, if you have a backup.
 

John Carpenter

Petty Officer 1st Class
Joined
Nov 1, 2002
Messages
336
Re: Trojan.startpage virus, a royal pain

I had the same problem a few weeks ago...got tired of trying to get rid of it. Since you are running XP why not just do a system restore? I just did that and restored back to a date that I knew was OK. Problem vanished and has not returned.
 

briannh1234

Petty Officer 1st Class
Joined
May 19, 2003
Messages
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Re: Trojan.startpage virus, a royal pain

On one computer I could not remove a virus. Tried and tried. Finally I removed the hard drive form the computer and installed it as the D drive on a working computer with working Anti Virus. Booted the computer, used it to remove the virus, then removed the drive and reinstalled it in the original computer. Worked fine after that.
 

Kenneth Brown

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Feb 3, 2003
Messages
3,481
Re: Trojan.startpage virus, a royal pain

I did the restore, went back 3 months to make darn sure it was gone. Didn't work. I have rebooted completely, and now may have to do it again just to get virus protection I paid for which by the way didn't work.
 

AK_Chappy

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Joined
May 25, 2003
Messages
1,357
Re: Trojan.startpage virus, a royal pain

Ken,<br />If you tried to install the Norton 2004 without uninstalling the Norton 2003 it will do exactly as you have said. It will say it has uninstalled 2003, but it hasn't completely. Then when you try to install 2004, it will say "No can do buddy, you already have a Norton product installed" and not install. Frustrating, isn't it. I have been there.<br /><br />Here is an article to try and help in that area<br /> Manual Uninstall of NAV 2003 <br /><br />If that doesn't work, send me an e-mail at kcchappy(at)gci.net<br /><br />replace the (at) with @<br /><br />AK Chappy
 

shadowdwpp

Seaman
Joined
Jul 10, 2003
Messages
57
Re: Trojan.startpage virus, a royal pain

First go into safe mode you'll probably be able to delete the file from there because it won't load. You should then be able to uninstall norton 2003 then reboot load norton 2004 now go online and let norton do it's thing <br />and don't browse anything on the web until you've updated norton. That should take care of the problem. Another thing in addition to norton you may want to use is a program called Ad-aware it gets rid of the spyware on your system
 

ae708

Chief Petty Officer
Joined
Jun 17, 2002
Messages
591
Re: Trojan.startpage virus, a royal pain

One of my computers has a system save function and the other one has GoBack. It's easy to revert to a former time if I get a problem I can't get rid of otherwise.... good stuff.
 
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