welcome to the forum. What model is your boat?
did you get installed?
yes I did. Needed some fine tuning and getting the trailer the correct depth. Once figured out....it is great ! Like many others, I have a full roller trailer so the boat will roll back with no power from the motor. Rollers also need adjusted so your boat is supported completely by the trailer when it make contact with the latch. Most of the time I am alone and this makes loading so much easier. My trailer is setup so the boat can't load crooked even if you tried. That makes a big difference on how well the system works. The unit is pricey, but at my age and being alone....makes things so much easier and quicker !
pics pls.
The bow needs to be on an angle where the bow eye is....if the bow is to vertical it won't latch. Mine is close, not angled as much as the factory recomends .. I have to make sure the roller on the latch is tilted toward the ground before running the boat on. If I do that it latches everytime, if I forget, mine won't latch. You boat needs to be supported by the trailer just before the eye hits the latch. The eye needs to sort of slide up slightly onto the pad to catch. On initial setup, if your winch stand can slide fore and aft along the tongue it makes it much easier to set up. If adjusted correctly...you should be able to make the catch by sliding the whole winch post back and have it catch. If it won't catch by sliding the winch post back toward the bow....you don't have it setup correctly, or the bow is to vertical to operate the mechanism. Bows with a steep angle work best, the straighter the bow becomes, the more difficult the matchup becomes until it won't catch at all. Fine tuning is a must. My tow vehicle was just totaled when a guy pulled out in front of me last week so I can't pull my boat out to get pics, but will try to get some one way or another....
Why did they say no???
Same comment they made to me with my Sylvan, except mine was very close to their " limit".... This makes your setup even more tricky....do you gave any pics of your bow from the side. I need to see the winch stand and angle of the bow from the side. How this thing works us it needs to bring the bow eye forward and a slight upward lift as the two connect. If dead straight on...it won't latch. This is why the angle and height are so critical.
Here are some before and after the latch install. Compare the angle of your bow to mine. An angle straighter (more verticle) than mine may not latch. My eye was right under the bow stop which was perfect for height. If your winch stand can slide on the tongue, slide it forward, install the latch and slide it to the rear...it should latch up along as the angle is not more vertical.
