Update? You guys are really being patient. I would set a firm deadline for resolution with proposed solutions in writing and give a deadline for response to your proposal.
The views really make no difference. CS could care less what a bunch of people hiding behind their computers have to say. The posts on these message boards
really only help you vent a little bit, and ultimately will have no effect on CS's decisions.
Update? You guys are really being patient. I would set a firm deadline for resolution with proposed solutions in writing and give a deadline for response to your proposal.