iboats screwup??? Maybe a scam??? WTF is going on?!?!

[Aquaman]

I just received an email from customerservice@iboats.com subject line:iboats MegaMall order Reciept #321364

The only problem is I did not place a order. Earlier tonight I did look around the marine store for bimini tops and fish finders bit I did not even look at Evinrude impellers and/or rectifiers, much less place an order...I don't even own an Evinrude!

I wonder if this is simply an honest mistake on iboats part. I have ordered from them in the past and maybe some "wires got crossed". OR could this be a third party scam or even malicious hacking of the site?

Anybody else receive any confirmations on orders they didn't place??

I've emailed CS and plan on calling the 1-800 # tomorrow but I can't shake this uneasy feeling.

 

[studlymandingo]

Re: iboats screwup??? Maybe a scam??? WTF is going on?!?!

It's no scam!!! You placed the order.... PM me and I'll give you the address of where to send the CASH!!!

Just kidding, I would check with customer service. I got a similar e-mail from a different web vendor not too long ago; they were pleased that I contacted them so they could try to trace where the spam was sent from.​

 

[Reel Poor]

Re: iboats screwup??? Maybe a scam??? WTF is going on?!?!

It's not a scam, it's an iboat computer error. I had the same thing happen to me last week. Got an e-mail notification from iboats with my name, someone elses street address, my city, my state, my zipcode, my cell phone #, and even a tracking #. FREAKED me out, like you I thought it was a scam. Give customer service a call tomorrow and they will straighten it out. They can't tell you who placed the order but they can confirm whether it was or wasn't charged to you credit card.

BTW I had to refuse the shipment.

 

[Aquaman]

Re: iboats screwup??? Maybe a scam??? WTF is going on?!?!

It's no scam!!! You placed the order.... PM me and I'll give you the address of where to send the CASH!!!
​

Thank you, thank you, thank you....I was afraid I wouldn't be able to send payment. Grab a chair and sit by the front window....the mailman will be along shortly.

It's not a scam, it's an iboat computer error. I had the same thing happen to me last week. Got an e-mail notification from iboats with my name, ........ FREAKED me out, like you I thought it was a scam.

I received a refund notification from CS. No explanation or apology just a refund receipt.

An admin contacted me today (Thank you). Hopefully I will be told how/why this happened so my confidence in ordering from iboats will be restored.
​

 

[Admin5]

Re: iboats screwup??? Maybe a scam??? WTF is going on?!?!

This has now happened twice (you heard about the other time) and we are carefully looking into it. The worst that can happen with this problem would be your getting free stuff from iboats. I have heard of worse things! We never store credit card info so no one would be charged from this glitch. Again, the worst that can happen is getting a suprise box on the doorstep. Thanks for your patience and we'll keep you updated.

Admin5

 

[Drowned Rat]

Re: iboats screwup??? Maybe a scam??? WTF is going on?!?!

Can I be added to your "glitch" list please? Thank you.

 

[Aquaman]

Re: iboats screwup??? Maybe a scam??? WTF is going on?!?!

........ we are carefully looking into it. ....... We never store credit card info so no one would be charged from this glitch. ...... Thanks for your patience and we'll keep you updated.

Admin5

Thanks you, that's the answer I wanted to hear

 

[Aquaman]

Re: iboats screwup??? Maybe a scam??? WTF is going on?!?!

Can I be added to your "glitch" list please? Thank you.

You're third in line behind Reel Poor and myself.