Re: Marina launched my boat w/o plug!!!!
I went to see my boat last night after work. The head mechanic and another mechanic stayed after closing to show me everything they were doing. When I pulled up the yard worker who made the mistake in the first place met me at my car and admitted it was entirely his fault and he apologized in a very sincere manner. He said that he felt so bad about what he did to my boat that while the mechanics were working on boat he waxed and detailed the entire boat. It looks amazing. The bilge is so clean you can eat out of it. The mechanics spent all the time I wanted and explained everything, They had already installed the new higher capacity batteries with new battery trays and hold downs, As it turns out, it looks like they are replacing any questionable battery cables and other wires too. They had the engine pressure washed and coated with corrosion treatment. I am having them put in a new impeller in the water pump and new exhaust flappers while it is apart. I will pay for those parts and they are doing the labor for nothing while things are apart. They are waiting for the wiring harness and some other parts but it will be back together early next week. There is even a chance I could have it before the end of the weekend! So really, I will have missed at most one weekend.
When I first posted about this event I was reluctant to mention the name of the marina because I wanted to give them a chance to fix the problem. I can honestly say that I have been blown away by how well they have handled this situation at every step. ?It?s not the problem, It?s how it the problem is handled that defines you?, To that end, I am very pleased to tell you the name of this exceptional marina is Three Belles Marina in Ninatic, CT and based on this experience I highly recommend them.
I bet he probably was very close to losing his job.... Can only Imagine the tongue lashing that ensued....
