I have a new/refurbished (with original warranty) Raymarine L365. It has temp, speed and fishfinder.<br /><br />The first time I used it, everything worked fine. The next time I used it, the temperature was stuck on 32F. I tried changing it to Metric and it says 0C. I did a reset to defaults and it still does the same thing. I also tried adjusting the compensation but it doesn't change it that much, less than 1 degree. Out of the water it shows 33.4F<br /><br />Here's the trouble - I've contacted Raymarine via their online ticket system but haven't received a response in nearly 2 weeks. The dealer won't return it as it was 'refurbished' and says I need to deal with Raymarine under their warranty.<br /><br />Has anyone had a similar problem w/this fishfinder and knows what it took to get it resolved?
<br /><br />Carlson is the president of Raymarine, Inc, the USA division of a British company.<br /><br />I would start off by saying something like, I need your help. Pause. I am having technical problems with a product of yours and I have been unsuccessful in all attempts at getting a response from Raymarines tech support. Without missing a beat, I would also say, I participate on one of the largest boating forums on the internet where this problem with Raymarines product is being discussed and the other members there are referring me to Mr. Carlson as a way to get the problem resolved.<br /><br />With that, I think they would want to make good on their products warranty.