Tipping Mechanic????

[swist]

Re: Tipping Mechanic????

but I like to see top quality service people move up into decision-making positions

In a small shop I agree - if the wrench can become a "working" supervisor or manager. He gets ahead and still does real work.<br /><br />Unfortunately once management becomes a full time job, you've lost a good tech. It is a difficult decision to make - if you enjoy supervising others and/or helping to run the business, go for it. But a lot of people (in all businesses) trade off money for work they don't like when they "move up". Been there. Done that.<br /><br />And the letters of thanks/recommendation is exactly the right thing to do in lieu of tipping, IMHO.

 

[Terry H]

Re: Tipping Mechanic????

jollymom, the lottery tickets are perfect...I bet they were smilin' when you left. They won't for get that for a long time, and next time you are there, you'll find that your lottery tickets were valued at much more than you paid for them.

 

[18rabbit]

Re: Tipping Mechanic????

Chief – you are incredibly optimistic. <br /><br />And don't forget what happened with that $million M&M candy wrapper.

 

[umblecumbuz]

Re: Tipping Mechanic????

Ma ole pappy taught me a lesson.<br /><br />When I was a kid, two men came to him and asked for a raise. They promised to work harder if they got one. He told them You work harder first and I'll give you a raise after<br /><br />When they'd gone he said to me Son, never pay for work until it's done<br /><br />Ever since, I've never tipped beforehand, but I've tried to be generous if I'm happy with the finished job.<br /><br />Ciao

 

[steve n carol]

Re: Tipping Mechanic????

I agree with JB. the letters of reccomendation are great advertising...sl

 

[Terry H]

Re: Tipping Mechanic????

18rabbit <br />I find that a couple of dollar lottery tickets in an envelope has put a smile on everybody's face I given one to. I never get tickets for myself, but for those I pass them on to, it seems they have been overly appreciative...

 

[JB]

Re: Tipping Mechanic????

I need to clarify a bit. <br /><br />The "top quality" people I want to see in charge are the people with top quality customer service attitudes and skills. They aren't usually the most skilled wrenches.<br /><br />I agree that putting a master wrench behind a desk just because he(she?) is a master wrench usually gets you a bad manager and costs you a master wrench.