What is this "VEHICLE ACQUISITION NOTICE"?

jtexas

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Recieved in today's mail, a 1 page, glossy flyer with the Toyota logo at the top with the words "TOYOTA VEHICLE ACQUISION NOTICE".

It starts out with, "The Authorized Toyota retailer named above is allowing a test-market vehicle acquisition sale that allows for the reimbursement of up to 90% of the original MSRP for the vehicle listed above when you trade for a new 2007 or 2008 vehicle."

That's around $10,000 over the NADA retail value of my vehicle.

Apparently, this is in addition to any factory rebates or incentives, plus a $1,000 voucher at the bottom. A local dealership is identified, along with my 2004 Toyota Sienna.

I'm real skeptical, especially if it sounds too good to be true, and especially if the flyer includes the words "This is not a gimmick" which this one does, in the second sentence.

It looks like a clever marketing ploy, but the words "90% of the original MSRP" are right there, bigger'n Dallas.

Is this for real?

thanks!
 

rolmops

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

In legalese that means ONLY when your vehicle is in pristine condition.
 
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DJ

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

They can give you as much as you want for your trade. The difference (actual value + promised value) goes on the new one. Notice they say MSRP. You can bet the new vehicle is MSRP too, or more. MSRP can be changed overnight. The "S" in MSRP stands for "Suggested". Cost is cost.

When you walk out of there, after taking this deal, just remember two words: Upside Down.

I can't believe people actually fall for this.:(

I'm all for a dealer making a profit. That's how they stay in business.
 

BoogieMan

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

Well it may or may not be a gimmick. I'll tell ya what happened to me. I received a letter in the mail in December 2006 stating something to the effect of "Due to the high demand of used vehicles, if you bring you 2003 Ford Ranger Down to our dealer ship and you find a vehicle that you like we will pay off your Ford Ranger no matter how much you owe". The letter also stated "bring this letter to one of our sales reps". Well I done just that, I've been dealing with this Ford dealer ever sense 2000 and bought 3 vehicles from them. I made a deal on a 2006 Ford F150 that had 800 miles on it (this makes my 4th vehicle that I have bought from them) and they paid my 2003 Ford Ranger off at $10,000 :D. I never owned a new Ford F-150, I use to own a 1979 3/4 ton GMC. I am happy with Ford F150. The dealer has also been known to mail keys out, and say there are so many cars that we are giving away if your key fits you are a proud new owner of a (whatever brand of vehicle they were giving away).

I would take the letter down, especially if you have dealt with that Toyota dealer in the past, take it to the salesman that has assisted you in the past if he's still there and see what he says. If worst comes to worst all you have lost is time, all you half to do is if they give you some ridiculous deal on a car is get up and walk away.
 

mscher

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

"This is not a gimmick"

This would be my first indication that it is indeed a gimmick. ;)

IMO, trading in a vehicle at a dealer, usually only benefits the dealer.
 
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DJ

Guest
Re: What is this "VEHICLE ACQUISITION NOTICE"?

Well it may or may not be a gimmick. I'll tell ya what happened to me. I received a letter in the mail in December 2006 stating something to the effect of "Due to the high demand of used vehicles, if you bring you 2003 Ford Ranger Down to our dealer ship and you find a vehicle that you like we will pay off your Ford Ranger no matter how much you owe"..

That is SOP (standard operating procedure) for ANY dealer. Hey I'm a Ford guy.

Anyway, if you are upside down on your current trade the dealer doesn't care. The ad makes you think it's a BIG deal for him to pay it off. Nope, SOP. When a dealer "overallows" a trade, the overallowance goes onto the new one. Some states require the "overallowance" to be shown on the buyers order.

Most people don't see it because they shop payments, not price. The issue with payments and overallowances is that the length of the term keeps getting longer to keep the payment down. Now the snowball is rolling down the hill.
 
Joined
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Re: What is this "VEHICLE ACQUISITION NOTICE"?

Sounds like a sales con to me. I have worked at several dealers and know alot about how they operate from the sales dep to the service dep. The thing about the add that says "due to high customer demand for your used vehicle" stuff is a red flag. Most dealers would prefer not to even deal with trades but must in order to sell new ones. For the most part they quickly wholesale most of their trade ins and only keep the ones they can mark up and make a good profit on. Best is have them put every thing in writing and BE SURE TO READ AND UNDERSTAND the fine print.
 

BoogieMan

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

Bob you can chime in any minute now :D. I believe he said he works for a Toyota dealer. Be interesting to see what he would half to say about this. Oh just to add I was toying with the idea of a new vehicle any ways when I got that letter

I hear ya DJ.
 
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DJ

Guest
Re: What is this "VEHICLE ACQUISITION NOTICE"?

Sounds like a sales con to me. I have worked at several dealers and know alot about how they operate from the sales dep to the service dep. The thing about the add that says "due to high customer demand for your used vehicle" stuff is a red flag. Most dealers would prefer not to even deal with trades but must in order to sell new ones. For the most part they quickly wholesale most of their trade ins and only keep the ones they can mark up and make a good profit on. Best is have them put every thing in writing and BE SURE TO READ AND UNDERSTAND the fine print.

Most of that is true. Most auto dealers today make most of their money on used cars and fixed operations. Fixed op's is: service/parts/F & I.

It is difficult for a dealer to make profits on new vehicles for several reasons.

1. The customer can shop like to like.

2. The costs are all over the internet.

Used is a different story. You cannot effectively shop used car to used car. Why? They are all unique. There is no such thing as two identical used cars. e.g., A person cannot drive two cars at once, so there is one difference.

Used cars are like real estate. The dealer does not make money when it is sold. The money is made when it is bought. Dealers buy used cars right.
 

SgtMaj

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

Notice the "UP TO" part just before the "90%" part. Remember that 1% falls within the "UP TO" parameters. Also notice how they are allowed to reimburse you for up to 90%, that is different than saying they will do it. Bottom line, is if it came with a postage paid return envelope, send the envelope back empty (nothing like making sure those direct mail marketers have to pay the extra 37 cents per person in postage, plus the extra $1 per person in wages for the person who has to open the envelopes to get even with them for trying to be so deceptive). If you really want to get mean, you can file complaints with the BBB and the FTC. They would be baseless complaints, but some mgr over there will have to fill out reply forms for both agencies which will cost the company anywhere from $20-$50 in wages.

Yes, I do so enjoy putting deceptive advertizers out of business. :D
 

jay_merrill

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

I've done a lot of things in my life to make a living and one of them was to sell cars for a year. DJ and others are exactly right - it is a gimmick. Trust me when I tell you, car dealers have more games than there are Cheerios in a box of Cheerios.

Automotive sales people are trained to look at "the deal" from the perspective of the entire deal. Obviously they can not give you $30,000 for a trade that is worth $5,000 because they will not have enough "room" in the overall deal to make it back. That said, they will immediately try to figure out what is going to make you buy. If your "trigger" is that you think your trade is worth "X," they are going to try to give you "X." If it is that you are looking for an exceptionally low price on the new unit, they are going to try to do that by either undervaluing your trade, or getting you to finance with them, so they can make the money "on the backside."

If you want to have some fun, listen very carefully (which you should do anyway) to a salesperson at a dealership. Everything they do is highly scripted. For example:


"Welcome to Joe Bob Auto Sales, home of the WAY BEYOND INSANE DEALS!. My name is Sam ... and your name is?"

Translation: This is the begining of making you feel like I am your new best friend.

"Have you been to our fine dealership before?"

Translation: Have you talked to some other salesperson, which means that I am either going to have to find him/her now, or work the deal and end up making half the commission, which I really don't want to do, so if you are going to buy, please hurry up.

"If I could get my sales manager to make the price right, would you buy this car today?"

Translation: You are now about three quarters of the way through the test drive, which serves no purpose what-so-ever from the sales person's point of view, other than to get you to fall in love with the car. At this point, you are being "trial closed." This question is specifically designed to try to get you to talk yourself into buying that day/night/whatever.

"I know you don't feel ready to buy now but, why don't you take the car home for a couple of days on us - no obligations .... just bring it back and if you don't like it, we'll take it back."

Translation: This called "the puppy dog." You wouldn't buy then, so they are trying to keep you in the deal any way they can. The game becomes, "who among us wants to take the puppy back to the pound after the whole family has fallen in love with it?" The emotions in the two scenarios are pretty similar and the tactic very often works.

"Come on into my very nice little booth with the nice round table and a telephone on the desk just in case we need it."

Translation: Come into my booth, which my dealership has specifically designed to make you feel like your own breakfast area, complete with a nice little round table instead of a desk, which might make you feel ill at ease and, BTW, I really don't care if you need a phone, but it sure is nice that my sales manager can listen to everything on the intercom portion of it.


In a word .... "buyer beware"


PS: I like SgtMgr's view of it ... that is something I would do just because it would amuse me! One thing I will say, though ... a few (very few) dealerships will often have the vehicles that they offer for very low prices. I sold Fords and Ford trucks sell better than their cars so I focused on them. We had a base model F150 that we pushed in the ads and my dealer actually stocked a lot of them - it wasn't one of those things where there is never more than one at a time. The commission on these vehicles was low but I pumped a bunch out the door every month and part of a sales person's earnings is based on volume, so I liked them.
 

achris

More fish than mountain goat
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Re: What is this "VEHICLE ACQUISITION NOTICE"?

Oh how true!!! My ex-wife was a sales rep. She had all the audio tapes and played them in the car on the way to work. Each Monday there was a 'sales meeting'. Read : wind up the sales people and get them revved up for the week. When I am buying something I take the greatest pleasure in going to the shop, whatever that shop is, and listening to the sales rep go through his routine. I mentally tick off each 'technique' he's using on me. I just love the look on their face when, after I've given all the 'buying signs' (another sales rep term), I walk away without buying. :D

What can you lose by going along to that 'Yota dealer and seeing what he has to say? If you are in the market for a new car, this could be a great opportunity to be the controller of the game, not just one of the players. :D

Chris...............
 

jtexas

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

I read it a few times, typed it out once, and still never noticed the words "up to" until YYZ pointed it out.

I realize some cars are discounted $10,000 off sticker sometimes, but it's rare with Toyota's besides which, this letter actually says "you are approved to participate in selecting any new vehicle in ... inventory." Boy do I feel privileged.

Here's another good one...they "set up a direct line" with the dealership so I can call to set up an "appointment" - this part was in bold "you do not have to speak with a salesperson during this call." They want me in the building before I figure out what they're up to.

When we bought this van, the credit union had a better rate with 10% down, but we didn't have enough equity in my trade-in and didn't want to put up any cash...I went back to the dealer & had 'em bump the price of the new car up nearly to the sticker price, and the trade-in value by the same amount - brought it up to 10%, saved about a point at no additional cost to me........
 

achris

More fish than mountain goat
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Re: What is this "VEHICLE ACQUISITION NOTICE"?

.....this letter actually says "you are approved to participate in selecting any new vehicle in ... inventory." Boy do I feel privileged.

That's exactly how they want you to feel. Guess how many are "approved to participate in selecting any new vehicle in ... inventory"? Everybody!!!

jtexas said:
Here's another good one...they "set up a direct line" with the dealership so I can call to set up an "appointment" - this part was in bold "you do not have to speak with a salesperson during this call." They want me in the building before I figure out what they're up to.

Go in, write down everything they offer you (better still, wear an MP3 recorded around your neck so you have a record of everything said by anybody) and walk away having signed nothing. Tell them you'll go home and think about it and walk away. Don't let them stop you.

jtexas said:
When we bought this van, the credit union had a better rate with 10% down, but we didn't have enough equity in my trade-in and didn't want to put up any cash...I went back to the dealer & had 'em bump the price of the new car up nearly to the sticker price, and the trade-in value by the same amount - brought it up to 10%, saved about a point at no additional cost to me........

Sounds like you've got your head screwed on the right way... Use them, don't let them use you.

Chris.............
 

rogerwa

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

For these very reasons I sell my own cars instead of trading and I always show up with my own financing. I'll let them try and beat my financing, which they have done, but I don't vary the term.

That essentially brings the discussion down to final price, which I would usually have pretty well done before I walked in the door by using e-mail to bounce back and forth between dealers. If anyone shows any hint of disrespect or condescension, I walk. I will not plunk down $35K to someone who does not treat me well.
 

Kenneth Brown

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

Lots of good info for me. Its been since 05 that we bought a vehicle. My car was bought in 01 and I had alot of fun with it. The dealer asked what I wanted to put down. When I told him nothing he looked at me like I was crazy. He had seen me drive up in my farm truck which has seen better days. I had been working all day in the field so I was pretty rough looking too. He hemmed and hawed around till he ran my credit. All of a sudden he wanted to show me cars and trucks way nicer than I went for. I politely told him that my credit got the way it was by knowing what I could easily afford and spending just that. He looked at me, smiled, and told me that most people get sucked in. I left about 10 minutes later in my new car. :) Its getting about time I get me a new (er) truck so in the next year or two this info will be very helpful.
 

jay_merrill

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

The "controller" issue is refered to as "control of the sale" in the car business. Just about everything that they do is designed to try to gain control of the sale. The amusing part is that, if the buyer is astute, they can't ... ever. The buyer is the one with the check book, not the salesperson. Buy smart and you own the deal every time.

The point in "setting up an appointment" to come to the dealership is twofold. First, if you set the appointment, you have mentally begun the buying process and are likely to show up. Getting people in the door of the dealership is half the battle. Second, you will probably find that, during your phone conversation, they want to get enough information to run your credit. Somewhere during that time, they will most likely ask you directly for permission to do so. The objective is to "qualify you" as a potential buyer or, perhaps, disqualify you as a "bog" (pronounced bow-g, as in "bogus," as in terrible credit, as in "couldn't buy a car with cash") so they don't waste time with you.

Then there is my favorite - the "bump sticker." That is the smaller, additional window sticker with things like "Paint & Fabric" on it, usually for about a grand. Paint & Fabric pretty much consists of wax and Scotchguard. Since any car manufactured in about the last 25 years or so has been clearcoated, special paint treatment isn't needed. Neither is the Scotchguard but, if you really feel you need it, save yourself $997 and go buy a can to spray the seats yourself! BTW, the reason why these stickers are called "bump stickers" is because, for other than a custom vehicle with real added items (custom van, etc.), they are just there to bump the retail price up and then be sacrificed in the haggling process. Amazingly, many buyers aren't even smart enough to do the haggling and they actually pay full MSRP, plus the bump.

And, since I am on a roll ... be aware of the difference between the "worksheet" that the salesperson does with you in the booth and the actual buyers agreement. The buyers agreement will have a lot of stuff on it that the worksheet doesn't. That starts with tax which, while it is to be expected, often isn't on the worksheet because the idea at that stage is to make you feel like the vehicle is "much less expensive than I thought it would be!" Next is "dealer prep." Most manufacturers actually pay the dealers for this and it doesn't add up to the $500 that is often asked for. When I was selling, it was about $100 and my dealership listed dealer prep at the $500 number. Beyond those two items, you may see "mysterious add-ons" that you never discussed in the deal making. Paint & Fabric often shows up here. Since salespeople are often commissioned based on the difference between the final reatil price & "dealer cost," there is a lot of incentive to throw crap in at this point. One salesman that I worked with, actually used to print in a line with an unidentifiable name, which was made up from his initials and the letters "f" & "m." I'll give you a hint .... "m" stood for money. The amount he put in was usually about $500, and he often got away with doing this.

Another reason why salespeople will try to raise the price is because they know that the "business manager," who is really the finance manager, will cut his/her deal to shreds if that's what it takes to get the buyer to use dealer financing. Finance managers make their money from selling financing - the dealer "buys money" from the bank at "x" percent and the car buyer pays "x" plus something. Out of the difference comes the finance manager's commission.

Hmmmmmmm ..... what else? ....... Ah, yes. Dealer cost! There are usually two - the real one and the one that the salesmanager uses (it will actually be on the dealer paperwork). The reason why the sales manager uses the higher number is because that is part of where his/her commission comes from.

Now that I have revealed some of the secrets and games, and all of the car salespeople at iboats are calling hitmen to make sure I never post again, I'll give you the other side. Car dealerships are in business to make money, just like everyone else. If you give them the fake "dealer cost" price, plus a couple of percent, and make sure that you are not paying for anything else, you are probably only paying about a five percent markup - maybe a little less, maybe a little more. If the dealership does well in that month, they will make more based on volume. All in all, they will do well but probably not any better than many other types of companies. If you do this, however, tip your salesperson on the sly because they aren't going to make much of a commission.
 

achris

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

.... If anyone shows any hint of disrespect or condescension, I walk. I will not plunk down $35K to someone who does not treat me well.

Did that exact thing when I was buying my current car, in 2001. Looked in one yard and the sales guys was very rude when I pointed out that the vehicle he was showing me had been in an accident. Made some comment about 'tyre-kicker'. So I went down the road, and that dealer was much nicer. I took great delight in driving my new car back to the first dealer and asking to see the manager. Turns out the guy I was talking to was the manager. I told him he made a big mistake, and showed him. :D:D:D

Chris............
 

whywhyzed

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Re: What is this "VEHICLE ACQUISITION NOTICE"?

good thread. All this "upside down" and payments talk is an eye opener for me. I've never borrowed money for a car.
Borrowing for something that depreciates as fast as a car... I can't stomach that. I'd rather drive junk if I have to. and I certainly have in the past... :)
 
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