Re: plugging trailer tires??
"Then this should be something you anticipate in your pricing when you extend service. You should make sure you get paid for your services and risks.
Good luck to you and your tire store, it sounds like you try hard to take care of your customers, that's admirable. The manufacturer's warranty is what the warranty states. You own it beyond that should you choose to extend extra benefits. Be careful to build in dollars in your business model to accomodate this."
Wow, thank you sir first teaching me about managing my business! Adding into my pricing additional money to handle these warranty risks is such a great idea in such a competitive market. Especially when the competition is the ones not risking there warranty claims by sending them to me. As I said, no untrained or crooked dealer is going to take the risk on making the customer happy at the risk of being wrong with a actory warranty claim. You know it, I know, and anyone with any common sense knows it. Creating a "business model" for handling the extra costs to cover these risks, is laughable. Yes, I take care of plenty more customers than I sold the original product to, and it is for the benefit of the manufacturer as much as it is for the customer. But the reason they bought itelsewhere to be gin with is the pricing they bought it at reflects shortcuts and quality issues at the original dealership. Since you workesd wholesale, don't pretend you know what it is like to deal with the customer on the front line each and every day. You pretending to be a teacher, like the teachers that never had to actually deal with what they are attempting to teach. Manufacturers and distributors are cutting more and more support from the front line dealers than ever before. The market is also more and more competitive. Your supposed cookie cutter beliefs are three decades out of date with the actual market we live in. Manufacturers and distributors sell to any outlet, gas station, discount house, and shade tree business. They care noting for the territories they contracted for with their originally designed dealer network. This is exactly why dealers have gone bad, are no longer loyal, and are no longer uniform in their methods for marketing and handling the product of the manufacturer to the customers. You sir, are full of hot air!
"Then this should be something you anticipate in your pricing when you extend service. You should make sure you get paid for your services and risks.
Good luck to you and your tire store, it sounds like you try hard to take care of your customers, that's admirable. The manufacturer's warranty is what the warranty states. You own it beyond that should you choose to extend extra benefits. Be careful to build in dollars in your business model to accomodate this."
Wow, thank you sir first teaching me about managing my business! Adding into my pricing additional money to handle these warranty risks is such a great idea in such a competitive market. Especially when the competition is the ones not risking there warranty claims by sending them to me. As I said, no untrained or crooked dealer is going to take the risk on making the customer happy at the risk of being wrong with a actory warranty claim. You know it, I know, and anyone with any common sense knows it. Creating a "business model" for handling the extra costs to cover these risks, is laughable. Yes, I take care of plenty more customers than I sold the original product to, and it is for the benefit of the manufacturer as much as it is for the customer. But the reason they bought itelsewhere to be gin with is the pricing they bought it at reflects shortcuts and quality issues at the original dealership. Since you workesd wholesale, don't pretend you know what it is like to deal with the customer on the front line each and every day. You pretending to be a teacher, like the teachers that never had to actually deal with what they are attempting to teach. Manufacturers and distributors are cutting more and more support from the front line dealers than ever before. The market is also more and more competitive. Your supposed cookie cutter beliefs are three decades out of date with the actual market we live in. Manufacturers and distributors sell to any outlet, gas station, discount house, and shade tree business. They care noting for the territories they contracted for with their originally designed dealer network. This is exactly why dealers have gone bad, are no longer loyal, and are no longer uniform in their methods for marketing and handling the product of the manufacturer to the customers. You sir, are full of hot air!
