True...I got shanked by the local dealer on the parts, though....I took the starter apart on my truck and found the contacts worn. I did my internet homework and found a genuine Toyota repair kit that had the contacts and a few other small parts. It retailed for about 10 bucks. I went to the local dealer armed with the part number. The parts guy did some computer punching and said they did not have that repair kit. He said they only sold the contacts. I told him I would take 2. He shook 'em out of a bulk box, rang me up and said it would be 18 bucks and some change. I told him there must be a mistake. I only wanted 2, not the entire box. I was serious. I thought he had just scanned the wrong label. He said, "Nope, they are 9 bucks each."....Like a fool, I sucked it up and bought the parts so I could go home and put my truck back together......After the truck was all fixed, I did a little more internet homework and found out that a box of 100 of those contacts was 35 bucks...35 cents each is what they cost the dealer.
Plus shipping, plus handling, plus carrying cost for the inventory, etc
If they had to buy 100, they probably still have 90+.
What would you be saying if their response when you asked for the part was , "We don't carry that part. We have to buy in lots of 100 and we'd never sell them?"
They had the parts, you got them immediately; when would you have got your truck back on the road if you had decided not to get them there.
I am not sure why you feel cheated.
