Re: cobalt sales staff and kids
I disagree. It may be a boat for the "family", but 4 year old Johnny doesn't know a thing about boats, so his opinion is moot.
In 1987, I was the ripe age of 5 when we were just starting our boat shopping. I shocked the hell out of the salesman while having an intelligent conversation with my father over the choice of a MerCruiser 470 or a MerCruiser 5.0 in our next boat. When prompted, I later went on to explain to the salesman how a carburetor worked when he asked me if I knew what "this" was and pointing to it (sure made my dad proud).
Granted, I was an exceptionally technical 5 year old - but point being not all children are alike and should not be judged the same.
Unruly children are a pet peeve of mine - but you can usually tell a walking disaster of a child right away and should be able to handle it as such.
Part of being a good salesperson is handling all aspects of the customer, not just trying to make the sale.