Stringer Pushing through bottom of Boat?

[Hashi]

Re: Stringer Pushing through bottom of Boat?

Yeah...were all interested in knowing. I own a Tahoe, too...And, I feel the manufacture may be getting a bad rap for something that was beyond their control that was caused by the transporting company or by dealer during unloading.

 

[oops!]

Re: Stringer Pushing through bottom of Boat?

i find this interesting because the manufacturer asked for the boat back...thats why bainey didnt have to pay shipping.......

but like ondarvr said.....WE DONT KNOW WHAT HAPPENED

its frustrating to us and bainey because its taking so long...but like rvr said....in a big company there is not many people that have the power to make that kind of decision.....(a $30,000 decision)......

so the company needs its own experts to go over the craft....i would also imagine...IF it is the companys fault....they would do everything in thier power to change the way things are done so this wont happen again......imagine a recall??...staggering cost !

 

[Coors]

Re: Stringer Pushing through bottom of Boat?

I bet they wanted it back in order to crush it, and not take a chance of that hull ever getting sold as used. (if they had a dealer stock replacement, they have no control over what the dealer does with it)

 

[cbavier]

Re: Stringer Pushing through bottom of Boat?

I bet they wanted it back in order to crush it, and not take a chance of that hull ever getting sold as used. (if they had a dealer stock replacement, they have no control over what the dealer does with it)

This is a pretty good bet and we probably never will know what they do with BaineyG's boat. He will just get a new replacement. Well as long as Tahoe makes it right. That is all that matters. They sure have beautiful Boats and at appealing prices. It's too bad they have to get such a bad rap. but I suppose that's business. Win some and lose some. They may keep the hull and study it for Engineering discrepancy's. We just have to wait patiently like baineyG and that's hard to do. Even when it's not our boat. Imagine baineyG's anxiety.

 

[jay_merrill]

Re: Stringer Pushing through bottom of Boat?

That's a good point, Coors. You may have hit the nail squarley on the head!

 

[baineyg]

Re: Stringer Pushing through bottom of Boat?

Here's my insurance company answer.

Dear Sergeant Bainey,



I just spoke to Tracker Marine who informed me they had a pick-up order for your boat scheduled for March 21, 2008. I called the Bass Pro-shop and spoke with Al who confirmed your wife signed the release, and your boat has been picked up and returned to Tracker. I am closing our investigation.


We value your business and the opportunity to serve all your financial needs.

Thank you,
USAA

They didn't answer anything about wether it can be fixed or is a total loss. I sent them another question about it though. I also asked them that since their closing my claim that tracker marine (the boat) has been found to be defective. I imagine it's at the factory by now. I'll call BPS tomorrow and see if they have any word.
Oh, they have a nice 2006 deck boat on sale, must be a repo, maybe i'll ask if they'll just even trade me. It has a bigger motor and front swim deck.

 

[TheWoodCrafter]

Re: Stringer Pushing through bottom of Boat?

Wow!!
That didn't help much.
Well maybe by this time next month your be crusing in your new boat out on the lake.

 

[cbavier]

Re: Stringer Pushing through bottom of Boat?

Here's my insurance company answer.

Dear Sergeant Bainey,



I just spoke to Tracker Marine who informed me they had a pick-up order for your boat scheduled for March 21, 2008. I called the Bass Pro-shop and spoke with Al who confirmed your wife signed the release, and your boat has been picked up and returned to Tracker. I am closing our investigation.


We value your business and the opportunity to serve all your financial needs.

Thank you,
USAA

They didn't answer anything about wether it can be fixed or is a total loss. I sent them another question about it though. I also asked them that since their closing my claim that tracker marine (the boat) has been found to be defective. I imagine it's at the factory by now. I'll call BPS tomorrow and see if they have any word.
Oh, they have a nice 2006 deck boat on sale, must be a repo, maybe i'll ask if they'll just even trade me. It has a bigger motor and front swim deck.

Bainey why would they close the Investigation until the matter is completely resolved?

Who is USAA ? Is this your Insurance Co.?

It sounds like Tahoe has made a decision and nobody has told you what that decision is? I would be calling my Insurance Co or USAA whoever that is.

 

[John_S]

Re: Stringer Pushing through bottom of Boat?

Unless that release indicates that Tahoe is going to fix or replace the hull, I would not let the insurance company close the case. While I hope they don't prolong this and just do it, but when they examine the boat they may feel that it was dropped by shipper or BPS, or something that was not a mfg or build issue. In which case, they may start additional finger pointing and would want them to at least share in the loss.

 

[drewmitch44]

Re: Stringer Pushing through bottom of Boat?

That USAA is this insurance im guessing- https://www.usaa.com/inet/ent_logon/Logon .

Im with the others and think that you should not allow the insurance Co to close the case until its resolved. They must have made a decision that it was whoever's responsibility and neglected to tell you. I would get on the phone and be asking lots of questions. I think that BPS and Taho already know what they are going to do. I would be trying to find that out. That insurance is bogus also that is the crappiest insurance co that there is. I would not pay them any money. The are closing the case cause someone said they would take care of it. Now whoever that is, is no longer pressured by the insurance company. Good luck and i hope you get a new boat and all.

 

[fishrdan]

Re: Stringer Pushing through bottom of Boat?

Yeah,,, what kind of reply was that from the insurance company?!?

I thought the insurance company said they were going to give you a copy of the surveyor's report? Seems that the insurance company is closing the claim since someone else has assumed liability or they deem this as not an accident, but you're still in the dark as to what is happening.

 

[mtnrat]

Re: Stringer Pushing through bottom of Boat?

I see one problem here. You did not hire your own independent marine surveyor. Advise given and not followed. That would have been the cover your own *** move. Now they have the boat in their possession. Control of the situation has been lost. JMHO, no blame or fault meant.

 

[John_S]

Re: Stringer Pushing through bottom of Boat?

I agree with mtnrat. If Tahoe claims that it is not a mfg/quality problem, you will need to locate a surveyer near them. If that surveyer happens to agree with them, you might be looking at picking up some expensive transportation costs, but you would have to look at what details are in the release you signed.

 

[Robj]

Re: Stringer Pushing through bottom of Boat?

Try and get the surveyors report from the insurance Co. Offer to pay for part of the costs in order to get a copy. It soulds like Tahoe will end up fixing it or giving you a another boat. They would get it shipped to their facility for no reason.

Have a great day,

Rob.

 

[jay_merrill]

Re: Stringer Pushing through bottom of Boat?

Bump (don't want to let this one fade away because the outcome may provide good info for all!)

 

[baineyg]

Re: Stringer Pushing through bottom of Boat?

6 full weeks at BPS now. Boat was supposed to be picked up two weeks ago and still sits at the store. Insurance says it 's a manufacturer defect and closed my claim.
I realize things take time but six weeks and not even a fix/repalce answer? I'm getting real leary of any dealings with BPS. They have a nice 2006 repo for sale in the parking lot. I'm tempted to offer an even exchange for it because it looks good and would at least get me back on the water.

 

[akwalker]

Re: Stringer Pushing through bottom of Boat?

That sucks,,,,,, I bet they won't do an even exchange. They're probably hoping you give up and go away. Talk about poor customer service. Sorry for what you're going through.

 

[TheWoodCrafter]

Re: Stringer Pushing through bottom of Boat?

Your boat is still in Las Vegas?
I thought it was on its way to Florida.
At this rate you will never have a boat.
When does BPS say it will ship?

 

[jay_merrill]

Re: Stringer Pushing through bottom of Boat?

Time for some action - they're jerking you around. I would insist on a copy of the surveyors report from the insurance company. Once you have that, might be time for a visit with the consumer action reporter at your local news station. I would make a big deal out of the fact that the insurance company did a survey and is calling it a manufacturers defect, which I'm sure it is.

If you don't get something moving with this, I'm sorry to say that I think its lawyer time. Once again, this is really about a $40,000 problem by the time you trade the depreciated boat in (which I'm pretty convinced they will try to force you to do) for a new one. No one wants to be a hard ***** but sometimes you have to.

 

[drewmitch44]

Re: Stringer Pushing through bottom of Boat?

This is what I would be doing right in front of BPS on any free time that i had if it were me!!!

Thats right picket with a sign letting people know what kinda crap they are putting you through. Should get them moving as the Spring sales they will loose. And make some hand outs with your story for when people ask you why you are picketing. I said this a few weeks ago when the whole thing was getting started! Good luck.